Madhu Bala Kathiresan
Madurai
Summary
With over 7 years of experience in credit management and a passion for financial strategy, my track record includes leading teams to achieve significant reductions in bad debt and enhancing credit scoring efficiency. My vision and leadership in credit management have consistently resulted in improved financial metrics and strong company-wide collaborations.
Overview
10
10
years of professional experience
Work History
Credit Manager
Sundaram Home Finance
Madurai
08.2022 - Current
- Managed the team of 4 , credit analysts, achieving year-on-year decrease in delinquency rates.
- Implemented automated systems designed to improve efficiency within the credit department.
- Maintained accurate records of all customer transactions using database software.
- Utilized data analysis techniques to uncover patterns in customer behavior that could be used to optimize credit management processes.
- Handled more than 300 clients, and theirs books of credit needs.
- Delivered comprehensive credit risk training to over 35 team members, enhancing departmental knowledge and capabilities.
- Reached out to the potential clients and schedule appointments of high networks customers.
- Reviewed accounts for sign of frauds and non-payment issues.
- Negotiated payment plans with customers in order to collect overdue payments.
- Conducted regular reviews of existing accounts to ensure compliance with established terms and conditions.
- Extended credit to customers within designated limit of authority, approving credit inquiries.
- For Internal audits related to credit , ensure compliance with company policies, review risk management procedures.
Credit Appraiser
HDFC Bank Ltd
Madurai
11.2017 - 07.2022
- Handled more than 2000 clients of credits requirements and approvals.
- Designed and implemented credit evaluation tools that increased risk assessment accuracy.
- Played a pivotal role in restructuring credit processes, enhancing team productivity.
- Fostered strong working relationships with clients, contributing to a client retention and profitability on revenue.
- Implemented new initiatives which result in quick payments and better turnaround times to resolve customer issues.
- Conducted investigations and in depth evaluations of customers for creditworthiness and potential of customers.
- Reviewed accounts for sign of frauds and non-payment issues.
- Developed detailed reports outlining findings, conclusions, and recommendations based on Operations research conducted.
Inventory Controller
TVS Sundaram fasteners Ltd
Virudhunagar
11.2014 - 11.2015
- Worked as Graduate Trainee for Inventory & Planning Systems
- Resolved issues related to Finance, accounts, and SCM
- Reviewed inventory and sales records to prepare reports for management and the budget department
- Utilized inventory control software to track and analyze inventory levels and identify areas of improvement
- Analyzed inventory reports and suggested strategies to reduce costs and improve operational efficiency.
- Conducted regular physical counts of inventory and reconciled with computer generated reports.
- Maintained accurate inventory records and documents.
- Identified discrepancies between physical count and computer records; investigated causes and resolved issues.
- Analyzed sales trends to forecast future demands for products in order to maintain appropriate inventory levels.
Education
MBA - Finance
Sikkim Manipal University
01.2023
Bachelor of Commerce -
Lady Doak College
01.2014
Skills
- Credit Risk Management
- Strategic Financial Planning
- Portfolio Management
- Advanced MS Office
- Team Leadership
- Collections Strategy
- Policy Development
- Credit evaluations
- Credit Reports
- Application Review
- Fraud understanding
- Authorizations knowledge
- Customer Engagement
- Risk Analysis
- Credit analysis
- Cash Flow Management
Accomplishments
- Reduction of Delinquent rates - Instrumental in strategic initiatives that reduced delinquent cases, maintaining profitability.
- Credit Scoring Model Implementation - Pioneered the adoption of a new method based on credit scoring, improving underwriting efficiency.
- TAT Efficiency - Approval of files within turnaround time by 90%.
- Financial Literacy Program Success - Curated a financial literacy program which enhanced payment timeliness by clients.
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Credit Manager
Sundaram Home Finance
08.2022 - Current
Credit Appraiser
HDFC Bank Ltd
11.2017 - 07.2022
Inventory Controller
TVS Sundaram fasteners Ltd
11.2014 - 11.2015
MBA - Finance
Sikkim Manipal University
Bachelor of Commerce -
Lady Doak College
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