Summary
Overview
Work History
Education
Skills
Timeline
Platform And Technology Acquaintance
Generic

Madhukar Poosala

Summary

Results-driven IT executive with over 25 years of experience specializing in artificial intelligence, data engineering, enterprise integration, and analytics. Delivery Lead providing strategic oversight for complex solutions in data, analytics, and AI. Senior leadership roles in Delivery, Customer Success, and Portfolio Management at top-tier companies. Consistently driving digital transformation and achieving business objectives. Skilled in building and leading high-performing global teams, managing diverse application portfolios across digital platforms, and delivering large-scale programs. Core competencies include strategic planning, stakeholder management, change management, exceptional leadership, and communication skills. Comprehensive understanding of technologies such as enterprise integration, data engineering, analytics, and big data. Expertise in service delivery management across various sectors.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Director - Delivery (Data & Analytics, AI)

LTIMindtree
09.2024 - Current
  • Led data modernization, data science, and AI projects, guiding teams to build intelligent solutions and implement technological improvements for efficiency and effectiveness.
  • Contributed to business development by participating in proposal creation and leading/supporting solution workshops.
  • Championed the adoption of AI platforms and tools to modernize data and increase productivity.
  • Drove service excellence by developing and leading an Application Management Services Center of Competency.
  • Engaged with key stakeholders to enhance service capabilities and align with business needs.
  • Improved cross-functional collaboration by establishing a unified platform for presales, consulting, and delivery teams.
  • Conducted comprehensive reviews of the AMS program, documented gaps, and provided actionable recommendations for improvement, driving process optimization.
  • Established a Project and Program Management competency focused on data and analytics, implementing best practices.

Director - Customer Success (Integration, Data & Analytics, AI)

PreludeSys
04.2022 - 09.2024
  • Drove significant growth, market penetration, and managed key client engagements and delivery support across diverse portfolio offerings.
  • Led competency and practice development in integration and data analytics, building high-performing teams.
  • Collaborated with prospects and customers to understand their unique requirements and deliver tailored solutions, ensuring client satisfaction.
  • Partnered with marketing, sales, and operations to develop and execute effective go-to-market (GTM) strategies and campaigns, driving revenue growth.
  • Established robust frameworks and policies for development standards, governance, best practices, tools, and deployment processes, ensuring quality and efficiency.

Consultant/Delivery Manager

LNT Technology Services
04.2019 - 03.2022
  • Consulted and served as Delivery Partner, supporting the development of a new practice focused on servicing leading technology product customers, contributing to business expansion.
  • Building competency and practice in niche technologies, including cloud, data integration, analytics, and full-stack engineering, with a focus on continuous talent acquisition and development.
  • Developing vendor and fulfillment strategies to meet technology product development customer talent demands for critical skills such as VLSI and Embedded Software.
  • Managing service contract execution and seamless onboarding of new customers into the organization's delivery ecosystem.
  • Overseeing end-to-end project delivery by building and managing offshore delivery center teams, and establishing a PMO to onboard and track teams in alignment with organizational operational excellence.
  • Spearheading product engineering and cloud enablement for existing key products, in collaboration with architects and delivery leaders, aligning with the group's cloud strategy and digital transformation initiatives.
  • Initiating and developing proofs of concept to address complex customer use cases using innovative technologies like Neo4J Graph DB, Cosmos, and Power BI.

Director - Projects (Analytics, and Information Management)

Cognizant Technology Solutions
05.1997 - 08.2018
  • Held multiple roles with increasing responsibility, demonstrating career progression and adaptability.
  • Managed a substantial portfolio with $63M in revenue and full accountability for delivering complex engagements in the data management and analytics domain for global customers.
  • Led team building, including hiring and mentoring talent in niche technologies, and played a key role in portfolio development and expansion.
  • Defined and implemented process automation to achieve significant productivity gains through hackathons and innovation workshops, fostering a culture of innovation.
  • Developed and implemented best practices and frameworks across technologies, and extensively adopted internal tools to enhance productivity and efficiency across the organization.
  • Managed process industrialization across the portfolio and ensured strict adherence to the organization's Annual Operating Parameters (AOP), demonstrating operational excellence.
  • Served as a Lead Analyst for a UK-based Global Credit Card Processor, responsible for functional analysis, design, and implementation of a Campaign Management solution.
  • Functioned as the CRM Technical Architect and Siebel DBA within a global investment bank's worldwide program. Key contributions included the physical database design, the setup and configuration of database replication between central hubs spanning four countries, and the development and implementation of robust database management guidelines to ensure data integrity and availability.

Education

Master of Business Administration -

Madras University
Chennai

Post Graduate Course - Applied Computer Sciences

CMC Ltd.
Bangalore

Bachelor of Sciences - Computer Science

Andhra Loyola College, Nagarjuna University
Vijayawada, India

Skills

  • Digital strategy implementation
  • Data-driven insights
  • Solutions design expertise
  • Data engineering expertise
  • Profit and loss oversight
  • Strategic Thinking
  • Generative AI expertise
  • Experience with big data technologies
  • Program oversight
  • Inclusive leadership approach
  • Collaborative team engagement
  • Goal-oriented motivation
  • Strategic planning
  • Personnel leadership

Timeline

Senior Director - Delivery (Data & Analytics, AI)

LTIMindtree
09.2024 - Current

Director - Customer Success (Integration, Data & Analytics, AI)

PreludeSys
04.2022 - 09.2024

Consultant/Delivery Manager

LNT Technology Services
04.2019 - 03.2022

Director - Projects (Analytics, and Information Management)

Cognizant Technology Solutions
05.1997 - 08.2018

Master of Business Administration -

Madras University

Post Graduate Course - Applied Computer Sciences

CMC Ltd.

Bachelor of Sciences - Computer Science

Andhra Loyola College, Nagarjuna University

Platform And Technology Acquaintance

Azure, AWS, dbt, Fivetran, Azure Integration services, PySpark, Snowflake, Oracle, SQL Server, Teradata, Neo4j, Informatica, DataStage, Power BI, Tableau, QlikView, Cognos, Boomi, Mulesoft, Jitterbit, Big Data Stack, MS Fabric, Databricks, Agile, Waterfall
Madhukar Poosala