MADHUKARA H T
Bangalore
Summary
Security professional with over 4 years of experience in infrastructure operations and access governance. Proficient in Governance, Risk, and Compliance (GRC) activities, including access reviews and vulnerability management. Skilled in IAM governance and ensuring compliance with security standards and regulations. Capable of aligning technical operations with governance goals to enhance risk management and compliance effectiveness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Web Admin
BHIMA GOLD Pvt ltd
Bangalore
07.2025 - 01.2026
- Monitored security events and web threats via Cloudflare WAF, facilitating risk identification and mitigation.
- Managed and maintained AWS-hosted IIS web servers, ensuring high availability, secure configurations, and consistent performance for business-critical web applications.
- Implemented role-based access control (RBAC) using AWS IAM to enforce least-privilege access.
- Collaborated with development and marketing teams to troubleshoot application issues and analyze website usage and visitor trends, enhancing support for digital campaigns.
System Engineer | Security-Focused Infrastructure Management
DELL EMC
Bangalore
07.2021 - 06.2025
- Performed security monitoring and control validation using tools like Splunk and Bigpanda, raising and tracking incidents in ServiceNow and ensuring adherence to defined security procedures, SLAs, and escalation processes.
- Supported backup and recovery operations using Avamar by monitoring daily full and incremental backups, validating backup completion, and maintaining evidence to support data protection and audit requirements.
- Supported VMware Horizon VDI access operations by troubleshooting user login issues, virtual machine storage alerts, and basic performance issues, ensuring adherence to defined access controls and support procedures.
- Analyzed and triaged security incidents through proactive log monitoring, creating and tracking incident tickets in ServiceNow and escalating issues in line with defined SLAs.
- Followed incident management SOPs during incident handling, ensured proper documentation and escalation, and supported SOP updates to align with new processes.
- Conducted vulnerability management by analyzing scan results, noting issues, and liaising with teams for remediation.
- Supported patch management by scheduling patch activities, coordinating with multiple teams, and verifying patch completion as per defined timelines.
- Supported IAM operations using SailPoint, assisting with access provisioning and access reviews, and validating role-based access for virtual machines based on least-privilege principles.
- Knowledge of security and compliance frameworks such as ISO/IEC 27001, NIST, PCI DSS, GDPR, and HIPAA, with understanding derived from supporting security operations, access controls, and incident management activities.
- Supported internal audit and security awareness activities by managing audit evidence collection and validation. Promoted phishing awareness and security practices among users.
Education
Bachelor's Degree - Information Science and Engineering
Vemana Institute of Technology
Bangalore, India04.2020
Pre-University Course - PCMB
Junior College
Thirthahalli, India05.2016
Skills
- Security monitoring and analysis
- Root cause analysis
- SLA management
- ServiceNow reporting
- Splunk utilization
- Incident management
- Vulnerability assessment and management
- Compliance documentation and verification
- Backup and recovery validation
- IT risk assessment
- Control validation processes
- Risk documentation strategies
- Access control reviews and provisioning
- Validation techniques
- Least privilege enforcement
- AWS security fundamentals
- EC2 management and S3 solutions
- IAM roles management
- TCP/IP networking principles
- NSX firewall configuration
- Compliance adherence and governance practices
Certification
• Google Cybersecurity Professional Certificate, Coursera, 01/31/25: Covered cybersecurity fundamentals, risk identification, control implementation, threat detection, and security monitoring.
• Google IT Support Professional Certificate, Coursera, 06/30/24: Trained in IT fundamentals, troubleshooting, networking, operating systems, and security basics.
• Google IT Support Professional Certificate, Coursera, 06/30/24: Trained in IT fundamentals, troubleshooting, networking, operating systems, and security basics.
Timeline
Web Admin
BHIMA GOLD Pvt ltd
07.2025 - 01.2026
System Engineer | Security-Focused Infrastructure Management
DELL EMC
07.2021 - 06.2025
Bachelor's Degree - Information Science and Engineering
Vemana Institute of Technology
Pre-University Course - PCMB
Junior College