Madhukrishna G
Hyderabad,Telangana
Summary
Results-driven Release Train Engineer (RTE) with 2 years of specialized experience in leading Agile Release Trains (ARTs) and 6 years of expertise in process analysis, compliance, and project management. Skilled in driving program events, managing risks, and fostering continuous improvement to enhance organizational performance. Adept at aligning business objectives with Agile methodologies, optimizing processes, and mentoring teams for improved delivery and performance. Committed to delivering strategic value and operational excellence through Agile transformation and process optimization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Release Train Engineer
Pays Services India LLP [Milestone Technologies Inc.]
02.2023 - Current
- Established and managed schedules for PI Planning, Sprint cadences, and ART events for teams based in India and the UK, ensuring accessibility for all program stakeholders.
- Organized and facilitated PI Planning events, ART Syncs, System Demos, and Inspect & Adapt workshops to ensure alignment and delivery of objectives
- Assisted Product Owners in managing team scope and facilitating backlog prioritization and refinement
- Created and published PI Objectives and delivery boards for enhanced visibility and tracking of program progress
- Monitored risks, dependencies, and capacity issues while proactively resolving impediments through peer collaboration and formal channels
- Leveraged tools like JIRA and Confluence to maintain transparency on backlogs and work progress, enhancing stakeholder communication
- Tracked key Agile metrics and presented insights to leadership, fostering data-driven decision-making
- Mentored teams on Agile best practices, improving performance and adherence to SAFe methodologies
Senior Process Analyst
Pays Services India LLP [Milestone Technologies Inc.]
03.2021 - 01.2023
- Conducted SDLC audits and implemented Value Stream Transformation initiatives to streamline workflows and align with organizational goals
- Prepared KPI reports, monitored performance metrics, and provided actionable insights to improve SLA compliance
- Conducted meticulous release audits and ensured quality adherence, reducing release cycle times, and improving frequency
- Hosted monthly KPI meetings with key stakeholders to review metrics and progress toward goals
- Trained teams on Atlassian tools and release management processes, resulting in enhanced efficiency
- Conducted Transparency Dashboard and Service Listing audits, ensuring data accuracy, and improving organizational clarity
- Enhanced compliance with financial reporting metrics by collaborating with the PMO team to meet Capitalization/Operational cost SLAs
Business Process Engineer
CYIENT Ltd.
01.2017 - 12.2020
- Facilitated external audits (ISO9001:2015, ISO27001) and ensured adherence to compliance standards and organizational policies
- Drove process improvement initiatives using Lean techniques, digital transformation, and Six Sigma methodologies
- Analyzed customer satisfaction and implemented tools for continual improvements
- Conducted cross-functional audits and provided actionable insights to management through detailed dashboards
- Led training on QMS and customer requirements, enhancing team compliance and performance
- Performed Value Stream Mapping (VSM) to identify inefficiencies and reduced lead times through Kaizen initiatives
- Played a key role in risk management by identifying, analyzing, and mitigating project risks effectively
Education
MBA - Human Resource Management
Osmania University
Hyderabad, India01.2019
Bachelor of Technology - Mechanical Engineering
Institute of Aeronautical Engineering
Hyderabad, India01.2016
Board of Intermediate Education - M.P.C
Sri Gayatri Jr College
Hyderabad, India01.2012
Secondary School Certificate -
Vidya Bharathi High School (BHEL)
Hyderabad, India01.2010
Skills
- Agile - SAFe
- Program Increment Planning
- SDLC
- Risk Management
- Dependency Management
- Continuous Delivery Pipeline
- Lean Portfolio Management
- Project Management
- Requirement Analysis
- Business Performance Analysis
- Value Stream Mapping
- Process Excellence
- Problem Solving
- Analytical Thinking
- Servant Leadership
- Collaboration
- Change Management
- Metrics and Reporting
Awards
- Received an award “Collaborate to Success” for collaborating with Engineering and Product Teams to make sure all KPIs are within SLA limits & validating Transparency Dashboard, Reporter and collaboration with PMO team helped us to maintain Capex and Opex rate per limits.
- Received “Most Valuable Performer - Individual” during Aug’18 for taking complete ownership and managing the “CYIENT PWA CoE’s Quality Awards” which is a novelty for the P&W Innovation Award which CYIENT INDIA won in November2018 by Pratt & Whitney.
- Received “Most Valuable Performer - Individual” during Feb’19 for the extended support on successful completion of AS9100 Rev D Re-certification - FY19 External audit with ZERO NCs.
- Received “Most Valuable Performer - Team” during Sep’19 for the extraordinary support on “Driving Design team quality metrics” and all Internal & External Audits.
Accomplishments
- Attained “UTC Supplier Gold” certification for CYIENT INDIA during the periodic assessment conducted by OEM suppliers - GES (Global Engineering Outsourcing) and Pratt & Whitney America.
- ZERO Non-Conformances from External Re-certification & Surveillance audits (ISO 9001:2015) - 8 projects, ISO 27001 - 4 projects and AS 9100D - 6 projects.
- Consistent improved customer satisfaction ratings and business performance/operation metrics by implementation of SIX SIGMA methodologies and ACE tools.
Technical & Tools Knowledge
- Agile Frameworks (SAFe)
- Atlassian Tools (Jira, Confluence)
- ServiceNow
- MS Office
- SonarQube
- GitLab
- Bamboo
- Microsoft Power BI
- Aha (Project Management)
- MIRO
- ISO 9001: 2015
- ISO 27001
- LEAN Techniques
- 7 QC Tools
- Six Sigma Tools
Certification
- SAFe RTE - Certificate ID:73577896-6687 - Scaled AGILE Framework (SAFe)
- SAFe5 Agilist - Certificate ID:71788365-5386 - Scaled AGILE Framework (SAFe)
- ISO9001:2015 - Internal Auditor & Implementation Training - CYIENT Ltd.
- ISO27001:2013 - Internal Auditor & Implementation Training - Bureau Veritas (India) Pvt. Ltd
- AS9100 Rev D - Internal Auditor & Implementation Training - DQS
Timeline
Release Train Engineer
Pays Services India LLP [Milestone Technologies Inc.]
02.2023 - Current
Senior Process Analyst
Pays Services India LLP [Milestone Technologies Inc.]
03.2021 - 01.2023
Business Process Engineer
CYIENT Ltd.
01.2017 - 12.2020
MBA - Human Resource Management
Osmania University
Bachelor of Technology - Mechanical Engineering
Institute of Aeronautical Engineering
Board of Intermediate Education - M.P.C
Sri Gayatri Jr College
Secondary School Certificate -
Vidya Bharathi High School (BHEL)
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