• Result-Oriented Professional offering over 15years of experience across all functions of business in Operations and Project Management Strong experience in Project Management (PMO) service activities covering financial management, Project Planning, Stakeholder management and resource management.
• Experience in managing substantial parts of the project lifecycle. Effective communication skills and proven track record for coordination between geographically diverse teams.
• Proven ability to maintain and build strong client relationships. Excellent verbal and written skills, able to communicate concise status and project update points to management and client stakeholders.
• Proven background translating cell formulas in Excel into VBA code. Experience in Advanced Excel and its features like Pivot Tables, Charts, Functions, etc.
• Exceptional problem solving and analytical skills.
• Went onsite to UK for a period of 1.3 years to support Retail Project.
• Manage all aspects of operation successfully including resource management, cost of delivery, pyramid optimization, Demand, revenue and margin plan.
• Swiftly established into this role, collaborated with peers around the country and delivered substantial analytical insights in regular and ad hoc reports.
• Weekly meetings with project teams & finance portfolios for periodical review in utilization of fund, forecasting accuracy, variance analysis, coordinating with Account Managers to ensure timely submission of Forecast & Margin Commit.
• Preparation of strategy focused presentations and documentation for Senior Management.
• Held meetings with Account Managers and horizontal PMs to explain variances and conclude the corrective actions, prepare action logs and track with the action owners until actions are closed.
• Customized financial reports using Excel and VBA programming to support various analytical and presentation needs.
• Maintained and managed the Microsoft SharePoint Platform for the efficient storage retrieval and version control of project related documents.
• Responsible for identifying and managing Operational risks.
• Responsible for forward planning, Staff progression and succession planning.
• Financial management – Managing forecasts and variances on weekly basis; Monthly forecast (Internals, Externals in Fixed Price and T&M mode) uploads into BEN / Clarity tool; Monitoring burn rate on weekly basis; Analyze variances between WD5 and monthly actuals.
• Managed end-to-end project management – including project planning, client interaction, managing project operational parameters and people management.
• Weekly project plan and milestone tracking and update in CMT (Change Management Tool).
• Weekly Review meeting for RAID & milestone review to report progress, impact to the critical path, identification and escalation of milestone related issues.
• Priorities and organize assignments to project resource requests.
• Manage financial metrics including facilitation of WAB approvals at a Functional & Platform level, manage change requests including requests for additional funding for projects etc.
• Ensure compliance with various Project Management policies such as Budgetary Compliance, RFQ Compliance, SDLC Compliance etc.
• By doing periodic audits of project.
• Supporting Programme managers, PMO leads and project managers in ensuring that the financials for projects in scope are being monitored effectively.
• Had ownership of Project Plan and ensuring progress is carried as per the plan.
• Produced 8/12 weeks MSP milestones look ahead reports to the Programme team.
• Produced weekly Programme and project level reports in Change Management Toolkit (CMT).
• To support PM in updating POAP when in requirement.
• Ensure deliverables (Daily, Weekly, and Monthly MIS Reports) are prepared to satisfy the project requirements cost and schedule.
• Preparing and analyze reports & other statements with a view to apprise management of process operations and assist in critical decision-making process by using MS-Excel.
• Responsible for training New Hires into the process until 100% Go Live.
• Tracking the performance of new resources on board and provide feedback on timely basis.
• Handled internal quality for the team & sending the status report to the client daily.
• Preparation of Day-to-day reports & Weekly & monthly decks for presentation.
• Analyze the gaps between the client & the team with regards to performing the process steps & implement the corrections.
• Prepared weekly & monthly deck, volume tracker and update the daily volumes in proMIS portal.
• Handled a team of 1 SME & 15 Process Executives.
Visa Status: Resident Visa
Visa Expiry: Indefinite
Availability: Feb-2024