MADHUMATHI SHANMUGAM

Experienced technical writer with expertise in aircraft documentation and configuration management. Skilled in creating AMM and TSM content using Arbortext and SAP, ensuring clarity, accuracy, and compliance with industry standards and regulations. Strong communicator with a collaborative approach, especially in aerospace projects.

• Preparation – analyzing the preparation work order (PWO) using the criteria (MPM, SB, DISCR, MPD, and MDS) and the required source data to impact a change in the aircraft maintenance manual (AMM) and troubleshooting manual (TSM) by creating a new authoring work order (AWO)
• Develop and update the Aircraft Maintenance Manual (AMM) and Troubleshooting Manual (TSM) by analyzing PWOs and assessing criteria like MPM, SB, DISCR, MPD, and MDS
• Initiate and process authoring work orders (AWOs) to reflect accurate technical changes across documentation
• Author and revise maintenance procedures for removal, installation, servicing, adjustments, and functional checks; create system description (SD) tasks using approved Airbus data
• Raise and track source data requests (SDRs) to obtain certified inputs from design teams when necessary
• Conduct comprehensive proofreading and quality checks to ensure documentation accuracy, completeness, and compliance with all impact criteria
• Address technical queries from operators via Tech Requests (TRMs) in collaboration with TDE and Design Office; raise PWOs for required updates based on customer feedback
• Prioritize documentation tasks using a criticality matrix to meet delivery targets and ICA completeness
• Mentor junior team members by providing guidance on documentation standards, aircraft systems, and best practices in technical authoring

• I have been promoted to an internal controller within a year of joining
• I have been promoted to a proofreader within two years of joining and received the C1 Incoming Inspector access
• Maintaining 100% RFT in the proofreading batches delivered to Airbus
• Maintained 99% QSI in my individual quality

• While performing the work, I will look for enough details to understand and pursue it to the next level
• Always excited and exuberant about representing myself in front of people through public speaking
• Very good at engaging with people on the team
• Very strong organization and time management skills
• Interested in problem-solving and facing challenges to grow myself technically and personally as well
• Ready to explore and get adapted to a new location and work environment
• Good at assertive communication and know it's important in the work environment

• 18/06/2018 – 02/07/2018 industrial training, HAL (helicopter division) I got to explore HAL (helicopter division) under the Methods Engineering Department, where we got to know several departments in that organization and how they function, such as manufacturing of gears, lathe machines, chemical processing, NDT tests of metals, rotor blade manufacturing, assembly of helicopter structure, and supply chain management Finally, I got to know an overview of every department and its purposes

I completed a project and published a journal in IJERT titled 'Design and Analysis of Flapping Wing UAV' (Paper ID: IJERTV8IS040062)

• I was a member of the Toastmasters Club in my college, where I participated in the club-level International Speech Contest

I do hereby declare that the particulars of information and facts stated above are true, correct, and complete to the best of my knowledge and belief