MADHUMITA BAGAI

Talent Acquisition -

• Develop and execute diversity, equity, and inclusion programs across the organization.
• Spearheaded implementation of data-driven strategies to enhance recruitment processes.
• Reduced time-to-fill for critical roles by 40% through the development of an effective talent acquisition approach.
• Created mentorship initiative boosting internal promotions by 30%.
• Develop employer branding strategies to attract top-tier talent in competitive markets.

HRBP

• Strategically aligned HR initiatives with business goals for a workforce of 500+, which enhanced overall productivity by 18%
• Implemented a comprehensive career development program that reduced employee turnover and boosted employee satisfaction scores.
• Facilitated HR infrastructure scaling to support company workforce increase exceeding 500 personnel.
• Spearheaded initiative to identify and elevate high-performing employees into key positions.

Training & Development

• Created an end-to-end onboarding solution to streamline integration of new hires, achieving a 20% time reduction.
• Organized consistent workshops to elevate customer service practices, contributing to a rise in satisfaction ratings.
• Managed the company's LMS platform, tracking employee training progress and identifying areas for improvement.

Compensation & Benefits

• Assessed industry standards for employee benefits and compensation.
• Keeping track on ratings of the brand at all the Social Media channels such as LinkedIn / Glassdoor and Naukri.com.
• Boosted brand awareness through strategic content creation on LinkedIn.

Training & Development

• Cultivated an environment that prioritized learning and operational efficiency for major initiatives across Pan India Retail teams.
• Facilitated and advised on strategies to elevate people practice improvements aligned with organizational vision, values, and employee feedback.
• Collaborated with cross-functional teams to align organizational needs with strategic goals.
• Coordinated meetings to align people productivity initiatives with brand strategies for Nike, Levis, and other global brands.
• Delivery of a blended learning solution through classroom trainings and on the job training and field coaching
• Streamlined internal processes to improve operational efficiency and reduce costs
• Boosted internal promotions by 12% through personalized and strategic learning approaches.
• Learning transfer measurement through Kirkpatrick L3 and business impact assessment ensure full effectiveness.

Employee Engagement

• Proactively drive engagement programs with open communication; leading to employee motivation, business enhancement, and increased performance.
• Engage, establish credibility, and maintain effective working relationships with all levels of employees. Resolve issues to ensure business needs are effectively managed.

PMS & Succession Planning

• Provided coaching on utilization of various performance management tools and processes.
• Partners with Human Resources and Business leaders to implement talent management frameworks.
• Designed strategic plans for local markets incorporating one-year educational initiatives.
• Coaches managers and line human resources on talent management processes
• work with cross-organizational project teams to design, improve and implement effective talent management processes

Designed an innovative Retail School Concept integrating blended learning approach

Training & Development

• Facilitated various HR-led projects, focusing on organizational development and competency assessments
• Created tailored training strategies to support company-wide growth
• Mentored field trainers while managing their performance metrics
• Developed and scheduled annual training programs effectively
• Oversaw implementation of assessment systems to support certification programs across employee hierarchy.
• Assessed staff performance across various competencies.
• Executed assessments for determining employee development requirements.
• Assessed efficiency of training programs by utilizing different metrics.

Key Highlights:

• Spearheaded CSR initiatives to integrate Deaf and Dumb NGOs with Nirula's operations team.
• Organized comprehensive setup of new store openings using the D-30 systematic onboarding process.
• Partnered with the Deloitte team on the projects for cost optimization.

• Formulated, designed, and executed methods to maximize revenue targets in the Northern territories
• Engaged with clients to identify their training requirements and develop suitable solutions
• Designed effective solutions targeting critical skills areas such as sales and customer service
• Directed professional development for employees, created lesson plans to facilitate education
• Monitored and evaluated the effectiveness of training interventions, providing detailed reports to stakeholders on outcomes and recommendations for improvement
• Key Highlights: 160% of the Billing targets in 2 consecutive quarters
• Awarded as 'Achiever - on the Spot' for North in two consecutive Quarters
• Project manager for key accounts like TATA AIG, LG, HZL
• Spearheaded big corporates like Nokia, ICI paints, RICOH, TATA AIG, LG and Bausch & Lomb for training solutions Pan India