Madhumita Bagai
New Delhi
Summary
HR Leader with 20 years of experience in developing and executing comprehensive HR strategies and driving organizational change. Expertise in fostering inclusive cultures through DEI initiatives, talent development, and leadership programs. Strong track record in learning and development, leadership growth, and managing change across diverse sectors. Committed to enhancing organizational performance while supporting employee engagement and growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CHIEF PEOPLE OFFICER
Mystique Group ( Nike , Tommy Hilfiger , CK)
04.2019 - Current
- Developed and executed diversity, equity, and inclusion programs to foster an inclusive workplace.
- Spearheaded data-driven recruitment strategies, reducing time-to-fill for critical roles by 40%.
- Created a mentorship initiative that increased internal promotions by 30%.
- Formulated employer branding strategies to attract top-tier talent in competitive markets.
- Aligned HR initiatives with business goals for workforce exceeding 500, enhancing productivity by 18%.
- Implemented a comprehensive career development program that decreased employee turnover and improved satisfaction scores.
- Facilitated scaling of HR infrastructure to support workforce growth beyond 500 personnel.
- Managed company's LMS platform, tracking employee training progress and identifying improvement areas.
DGM-LEARNING & DEVELOPMENT
SSIPL Retail Pvt Ltd.
12.2012 - 12.2018
- Cultivated learning-focused environment to enhance operational efficiency across Pan India Retail teams.
- Facilitated strategies to align people practices with organizational vision and employee feedback.
- Collaborated with cross-functional teams to synchronize organizational objectives with strategic goals.
- Coordinated meetings to integrate people productivity initiatives with brand strategies for Nike and Levi's.
- Delivered blended learning solutions through classroom and on-the-job training, including field coaching.
- Streamlined internal processes, improving efficiency and reducing operational costs.
- Increased internal promotions by 12% through personalized learning approaches.
- Measured learning transfer effectiveness using Kirkpatrick Level 3 assessments and business impact evaluations.
MANAGER- LEARNING & DEVELOPMENT
Nirulas Corner House
10.2008 - 09.2012
- Facilitated HR-led projects focused on organizational development and competency assessments.
- Developed tailored training strategies to enhance company-wide growth.
- Mentored field trainers while managing performance metrics effectively.
- Oversaw annual training program scheduling and implementation.
- Executed assessment systems supporting certification programs across all employee levels.
- Assessed staff performance across multiple competencies to identify development needs.
- Spearheaded CSR initiatives integrating Deaf and Dumb NGOs with operations team.
- Organized new store openings utilizing D-30 systematic onboarding process.
BUSINESS & TRAINING CONSULTANT
NIS Sparta (A Reliance ADAG Company)
09.2006 - 09.2008
- Formulated, designed, and engaged with clients to maximize revenue targets in the Northern territories through Training solutions.
- Designed effective solutions , lesson plans targeting critical skills areas such as sales and customer service
- Key Highlights: 160% of the Billing targets in 2 consecutive quarters.
- Project manager for key accounts like TATA AIG, LG, HZL.
- Spearheaded big corporates like Nokia, ICI paints, RICOH, TATA AIG, LG and Bausch & Lomb for training solutions Pan India.
PERSONAL BANKER
HDFC Bank
02.2005 - 08.2006
Personal Financial Consultant
IDBI
04.2004 - 06.2004
Education
Certification - Design thinking
IIM Lucknow
08-2023
Diploma - HR
SIBM Institute of Distance Learning
01-2013
PGDBM - Marketing
EMPI Business School
03-2004
BSc - Zoology
IT College Lucknow
04-2001
Skills
- HR analytics
- Talent Acquisition
- Power BI
- Training and development
- Succession Planning
- Competency Mapping
Accomplishments
- Smooth People transition of the entire retail fleet from multiple partners of Nike.
- Designed an innovative Retail School Concept integrating blended learning approach.
- stabilizing & maintaining attrition rate below industry standards through internal progression program.
- Reduction in hiring time by 25% .
- Conceptualization & execution of various leadership training programs.
Certification
- Certified Mentor from ISTD .
- Interview Skills Specialist
- NLP- Level 1 Certification
- Advanced AI analytics certification by SHRM.
- Six Sigma Green Belt Certification
- Certified Performance and Competency Developer
- AI in MS Office - Online Certification
Websites, Portfolios and Profiles
www.linkedin.com/in/madhumita-bagai-b949064
Hobbies and Interests
- Reiki, healing and various Life Coaching modalities
- Foodie and Cook - Love to explore new places and new food (traditional)
- Ardent Fan of Old music & Singing
- Reading
- Writing Journals
- Travelling
Timeline
CHIEF PEOPLE OFFICER
Mystique Group ( Nike , Tommy Hilfiger , CK)
04.2019 - Current
DGM-LEARNING & DEVELOPMENT
SSIPL Retail Pvt Ltd.
12.2012 - 12.2018
MANAGER- LEARNING & DEVELOPMENT
Nirulas Corner House
10.2008 - 09.2012
BUSINESS & TRAINING CONSULTANT
NIS Sparta (A Reliance ADAG Company)
09.2006 - 09.2008
PERSONAL BANKER
HDFC Bank
02.2005 - 08.2006
Personal Financial Consultant
IDBI
04.2004 - 06.2004
Diploma - HR
SIBM Institute of Distance Learning
PGDBM - Marketing
EMPI Business School
BSc - Zoology
IT College Lucknow
Certification - Design thinking
IIM Lucknow