Madhumita Thamban
Trivandrum
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Team Leader
Allianz Services Pvt Ltd
Trivandrum
09.2018 - Current
- Monitored team performance to ensure all tasks were completed on time and within budget.
- Assisted Team Leader with the development of strategies to improve overall team productivity.
- Conducted regular meetings with team members to discuss progress and address any issues or concerns.
- Provided feedback, coaching, and guidance to team members regarding their performance and tasks assigned.
- Facilitated conflict resolution between team members in order to maintain a positive work environment.
- Developed processes for onboarding new employees in order to foster successful integration into the team.
- Created reports on employee performance, attendance, and other metrics for management review.
- Researched best practices for improving operational efficiency within the department.
- Maintained up-to-date records of employee training and development activities.
- Ensured adherence to company policies and procedures by regularly auditing staff compliance levels.
- Oversaw daily operations of the department including scheduling shifts, assigning tasks, and monitoring workflow.
ACCOUNTS PAYABLE ASSOCIATE-OPS
MAERSK GLOBAL SERVICES INDIA PVT LIMITED
09.2017 - 01.2018
- Successful Transition of Kewill POG process for Asia-Pacific Region
- Performing POG task for Asia-Pacific Region
- Analysing query raised by first handler and provide solution to process invoices
- Analysing critical aged workflows and coordinate with stakeholders for required inputs
- Handled urgent E-mails & reply to Escalations received form country Finance
ACCOUNTS PAYABLE ASSOCIATE-OPS
WNS GLOBAL SERVICES
Vimannagar
05.2015 - 06.2017
- Manage the accurate and timely processing of invoices on daily basis
- Maintain all accounts payable reports and vendor files
- Handling queries relating to Payment due, invoice missed, incorrect invoice, short received and PO missing everything was resolved on time
- Payment activity done on timely basis for both normal pay-run as well as URGENT/AD-HOC pay- run
- Maintain the collated data and reporting to the client on daily basis
- Planning and organizing on allocating data received by the client to the team members on timely and daily basis
- Mails monitoring from clients if any urgent payments to be processed
- Understands the accounts payable policies and procedures
- Training of back dated (prior season) invoices to staff
- Working on critical calculations
- Project handled
- Client name: TUI UK & Ireland [Luton, United Kingdom]
- Project: SAP Application for accounts payable process Internal
Education
Master of Business Administration - Finance & IBM
Chinmaya Institute of Technology
Kannur01.2014
B. Com Graduation -
Kannur University
Kannur01.2012
HSC -
PES Vidyalaya
Kannur01.2009
SSLC -
PES Vidyalaya
Kannur01.2007
PROFESSIONAL DIPLOMA IN COMPUTERIZED FINANCIAL ACCOUNTING - [ PDCFA]
Skills
- Planning and Organizational skills
- Good communication skill
- Decision-making & Problem-solving
- Attention to timeliness
- Good learner and commitment to work
- SAP / ORACLE
- MS Word/Excel/PowerPoint
- KEWILL & READSOFT
Disclaimer
I hereby declare that all the above-mentioned information is true to our best of knowledge and belief.
Affiliations
Modelling
Dancer
Listening to Music
Reading
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Accomplishments
Monthly RnR awards
All rounder award
Dream Team award
Stieve award
Certification
- Professional Diploma in Computerized Financial Accounting
Timeline
Deputy Team Leader
Allianz Services Pvt Ltd
09.2018 - Current
ACCOUNTS PAYABLE ASSOCIATE-OPS
MAERSK GLOBAL SERVICES INDIA PVT LIMITED
09.2017 - 01.2018
ACCOUNTS PAYABLE ASSOCIATE-OPS
WNS GLOBAL SERVICES
05.2015 - 06.2017
- Professional Diploma in Computerized Financial Accounting
Master of Business Administration - Finance & IBM
Chinmaya Institute of Technology
B. Com Graduation -
Kannur University
HSC -
PES Vidyalaya
SSLC -
PES Vidyalaya
PROFESSIONAL DIPLOMA IN COMPUTERIZED FINANCIAL ACCOUNTING - [ PDCFA]
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