Madhumitha Mohan
Project Delivery Manager & Scrum Master
Chennai
Summary
Highly experienced Project Manager and Scrum Master with a proven track record of over 15 years in software development, project leadership, and stakeholder management. Skilled in resource allocation, risk mitigation, and Agile methodology implementation. Strong understanding of technical architecture, enabling the delivery of high-quality solutions through strategic execution.
Overview
16
16
years of professional experience
1
1
Certification
3
3
Languages
Work History
Agile Scrum Master
NTT DATA Services
04.2025 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Improved project delivery timeframes through effective backlog management and sprint planning.
- Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
- Collaborated closely with product owners to prioritize backlog items based on business value and stakeholder needs.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
BMW FDDM Project - Project Manager & Scrum Master
NTT DATA Services
12.2009 - 03.2025
- Lead a team of 20+ professionals in development and support functions.
- Manage sprint planning, refinement, demos, and daily stand-ups as Scrum Master.
- Oversee risk management, project delivery quality, and gross margin tracking.
- Coordinate with vendors and maintain comprehensive process documentation.
- Foster client relationships to ensure seamless project success.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
BMW PMO Manager
NTT DATA Services
10.2022 - 03.2023
- Revamped project operations, resolving client escalations and stabilizing processes.
- Turned project from critical red status to green within three months.
- Streamlined workflow and set clear expectations with clients for sustainable success.
- Led cross-functional teams to enhance communication and project delivery.
- Implemented risk management strategies to mitigate project delays and enhance performance.
Volkswagen Project - Project Manager
NTT DATA Services
01.2022 - 10.2022
- Managed a pilot project with a team of 10+ professionals.
- Oversaw offshore client interactions and people management.
- Ensured compliance and operational efficiency before project was temporarily put on hold.
Telefonica - Technical Architect & Project Manager
NTTDATA Services
01.2013 - 12.2021
- Designed complex technical solutions and collaborated with stakeholders to refine requirements.
- Served as an onsite lead architect for 2.5 years, managing multi-team coordination and delivery.
- Ensured high-quality implementations with clear documentation and agile team management.
- Led audits, process optimizations, and strategic project planning.
- Mentored junior team members on best practices and technical skills, fostering a culture of continuous learning and improvement.
Senior Lead
Telefonica UK
01.2017 - 12.2017
- Managed an onsite project as the lead for both team and client engagement.
- Delivered on time and with exceptional quality, earning stakeholder recognition.
Project Manager & Technical Lead
Telefonica UK
01.2015 - 12.2016
- Scaled team size from 4 to 8.
- Led external audits while maintaining compliance and quality standards.
Lead Developer
Telefonica UK
01.2013 - 12.2015
- Independently handled complex development tasks, ensuring timely delivery and stakeholder satisfaction.
- Mentored new hires and optimized workflow efficiency.
Developer
Travis Perkins
01.2009 - 12.2012
- Specialized in Universe Pick Basic and AS400 development.
- Secured an onsite opportunity to execute a critical project phase, ensuring success.
Education
B.Tech - Information Technology
Sona College of Technology
Salem, India04-2008
Skills
Agile & Scrum Methodologies
undefinedCertification
[Relevant Certifications Here]
Accomplishments
- Successfully transitioned failing projects into successful, process-driven initiatives.
- Expanded teams and optimized resource allocation for enhanced productivity.
- Recognized by NTT and clients for strategic leadership, technical expertise, and project management excellence.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Agile Scrum Master
NTT DATA Services
04.2025 - Current
BMW PMO Manager
NTT DATA Services
10.2022 - 03.2023
Volkswagen Project - Project Manager
NTT DATA Services
01.2022 - 10.2022
Senior Lead
Telefonica UK
01.2017 - 12.2017
Project Manager & Technical Lead
Telefonica UK
01.2015 - 12.2016
Telefonica - Technical Architect & Project Manager
NTTDATA Services
01.2013 - 12.2021
Lead Developer
Telefonica UK
01.2013 - 12.2015
BMW FDDM Project - Project Manager & Scrum Master
NTT DATA Services
12.2009 - 03.2025
Developer
Travis Perkins
01.2009 - 12.2012
B.Tech - Information Technology
Sona College of Technology
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