Madhumitha MP
Bengaluru
Summary
Dynamic Order to Cash Analyst with expertise in data management and time management at Capgemini Technology Services. Proven track record in enhancing reporting accuracy and resolving complex compensation issues at Google. Skilled in Salesforce and MS Excel, driving process improvements and delivering impactful solutions in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Compensation Analyst
Google Via Cognizant Technology Solutions
Bengaluru
01.2024 - Current
- In collaboration with the Sales Finance, Sales Operations and Sales Leadership teams, I am responsible for managing sales compensation attainment issues, ensuring adherence to sales crediting rules and policies.
- My duties also include overseeing the Google Cloud sellers and playing a governance role in reviewing compensation data and processes.
- To troubleshoot any attainment issues, I utilize Salesforce and work activity with Field Sales Additionally, I generate diverse reports by running a workflow between PLX and google sheets to map the most up to date data.
- Collaborated with Finance FTEs and the payout team to address payout misses caused by system restrictions and tool changes, initiated process development, and led the team in reverse-engineering attainment analysis, resulting in the successful processing.
- Creation of GCP revenue SOP
- Processed sales billing ID move for Sales Data Issue tickets.
Order to Cash Analyst
Capgemini Technology Services India Ltd.
Bengaluru
04.2021 - 12.2023
- Responsible for delivery of Management reporting metrics. (SLA) ' To maintain high quality and productivity within the Team.
- Preparing daily, weekly, monthly and quarterly reports and sharing it with the client.
- Updating DTP's for documentation purpose.
- Identify and rectify the errors and resolve with effective solutions and reduce the risk.
- Attending business calls with clients and addressing to the issue to clients.
- Downloading Bank Statements and update payment details referring the DTP and details sent by clients.
- Get approvals from clients and process the Sundry Invoice billing.
- Cash Application (Incoming payments)-Applying incoming payments to respective customers and vendors account.
- Having weekly and monthly calls with clients on aged line items (Unapplied funds) and month end progress reports.
- Preparation of Reconciliation Statements.
- Respond to enquiries from peers to resolve typical cases.
- Creation of SOP
Education
BBA - Financial Accounting
Bangalore University
Bengaluru, India09.2020
Skills
- Vector, Salesforce, Google docs, Google Plix and Rainmaker Dashoard
- Bugnazier, Comp validaion Dashboard, Count of Win Dashboard and User Data Dashboard
- Cloud Product Hierarchy Explorer, Billing ID ticket evaluation Dashboard, Revenue and Booking lineage Dashboard
- Having basic knowledge of SQL
Affiliations
- Resolving compensation and attainment ticket
- Que management
- Working on escalation tickets
- Perform a participant audit in Callidus to ensure sales credit rule alignment and sales credit rules
- Perform participant, attainment, and payout audits in Callidus
- Calculated and submitted quarterly attainment for payroll
- Specialized in C/A attainment and deliverables and provided process training and support to new hires
Accomplishments
- C/A top performer
- Raising Star
- Knowledge box
- Process expert
- Scoreboard topper
- Received C-sat star rating for solving the clients' concerns
- Received huge appreciation from the clients for resolving their complicated concerns.
Hobbies and Interests
- Crochet
- Drawing
- Painting
- Handicraft
Languages
- English
- Hindi
- Kannada
- Tamil
- Telugu
Timeline
Compensation Analyst
Google Via Cognizant Technology Solutions
01.2024 - Current
Order to Cash Analyst
Capgemini Technology Services India Ltd.
04.2021 - 12.2023
BBA - Financial Accounting
Bangalore University
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