Architect-turned-UX Designer over 4 years of experience in spatial and human-centered design, now crafting intuitive digital experiences through empathy-driven design. My background in leading residential projects sharpened my skills in user research, problem-solving, and cross-functional collaboration. After completing the Google UX Design Certificate and a real-world internship program with clients like Tap4Change, RSPCA, and Omnivore, I now bring end-to-end UX expertise from research and journey mapping to wireframing, prototyping, and usability testing.
Overview
5
5
years of professional experience
Work History
UX Designer
Harness Projects ( RSPCA, Tap4change, Omnivore )
Sydney
02.2025 - Current
Currently involved in a UX design program, structured like an internship, working on real client projects across three phases: UX Fundamentals, Advanced User Research, and Advanced Prototyping.
Collaborated directly with stakeholders from clients, including Tap4Change, RSPCA, and Omnivore, to define problem statements and align business goals with user needs.
Conducted qualitative research through user interviews, empathy mapping, and contextual inquiries to gather deep insights into user behavior and pain points.
Supported findings with quantitative methods, such as surveys and usability metrics to validate design decisions.
Created user personas, journey maps, and affinity diagrams to synthesize research and communicate user needs to stakeholders.
Designed low- to high-fidelity prototypes in Figma, integrating feedback from user testing and iterative design critiques.
Delivered usability testing reports with clear design recommendations, supported by user behavior observations, and measurable data.
Worked in agile sprint cycles, contributing to research plans, design reviews, and stakeholder presentations focused on social impact and real-world usability.
Strengthened skills in user-centered design, information architecture, wireframing, interaction design, and handoff documentation for development.
Internship
Inway Communications
Coimbatore
01.2024 - 12.2024
Collaborated with the design and development team to create responsive websites for small businesses, focusing on layout, usability, and accessibility.
Designed wireframes and low- to high-fidelity mockups in Figma, ensuring consistency with brand guidelines and user needs.
Participated in stakeholder discussions to gather website requirements and translate them into intuitive user flows and content structures.
Focused on optimizing navigation, call-to-actions, and content hierarchy to enhance user engagement and lead conversions.
Delivered design documentation and prototypes for handoff, and incorporated stakeholder feedback through iterative revisions.
Gained practical experience in web hosting services and how design decisions impact website performance and SEO.
Freelance Collaboration
Imagine Space Architects & Interiors
Coimbatore
01.2023 - 06.2024
Collaborated with boutique design studios to develop elevation designs, spatial plans, interior concepts, and 3d models
Oversaw on-site execution to ensure alignment with design specifications and client expectations
Designer
Homelane
Coimbatore
08.2022 - 01.2023
Led end-to-end design for residential renovation projects, from user consultations and needs assessment to final approval, applying user-centered thinking and iterative design.
Produced custom floor plans, 3D visuals, and material boards; coordinated with cross-functional teams including sales, engineering, and quality control to align execution with user goals.
Conducted site research and client interviews to inform spatial design solutions, mirroring UX research, journey mapping, and stakeholder collaboration processes.
Project Architect
WARP Architects & Interiors
Coimbatore
08.2020 - 08.2022
Led spatial planning and design for high-value residential projects (worth over $4M), collaborating with clients, consultants, and cross-functional teams to deliver solutions aligned with user needs and aesthetics.
Managed end-to-end project execution right from concept design and mood boards to site visits and post-construction reviews, emphasizing iterative problem-solving and client-focused decision-making.
Supervised junior designers and interns, fostering a collaborative design process while ensuring timely delivery and high-quality outcomes.
Education
Google UX Design Professional Certificate - UX Design
Google
Perth
10-2024
Bachelor of Architecture - Architecture
Karpagam Academy of Higher Education
Coimbatore
06-2019
Skills
User Research (Qualitative & Quantitative)
User Interviews & Surveys
Personas & Empathy Mapping
Journey Mapping
Information Architecture
Wireframing & Prototyping (Low to High Fidelity)
Usability Testing & Analysis
Interaction Design
Accessibility & Inclusive Design
Design Systems
Design Handoff & Developer Collaboration
Adobe photoshop, illustrator, and InDesign
Figma
Miro
Reference
Rafi Zibumbaa
CEO at Inway Communications
+91 9843220001
Timeline
UX Designer
Harness Projects ( RSPCA, Tap4change, Omnivore )
02.2025 - Current
Internship
Inway Communications
01.2024 - 12.2024
Freelance Collaboration
Imagine Space Architects & Interiors
01.2023 - 06.2024
Designer
Homelane
08.2022 - 01.2023
Project Architect
WARP Architects & Interiors
08.2020 - 08.2022
Google UX Design Professional Certificate - UX Design