
Dynamic professional with extensive experience at City Union Bank, excelling in customer relationship management and operations management. Proven track record in enhancing customer satisfaction and driving business development. Skilled in data processing and team leadership, adept at fostering strong client rapport while ensuring compliance with KYC and AML regulations.
Credit process, kyc, customer service and relationship, data processing
Customer service, data entry, cash handling, aml and kyc
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Team motivation
Decision-making
Time management
Customer service
Adaptability and flexibility
Customer relationship management (CRM)
Business development
Customer rapport
Budgeting and finance
Money handling
Verbal and written communication
Multitasking and organization
Marketing