Madhur Seth
Test Architect (Automation + Manual)
Bengaluru,Karnataka
Summary
Results-driven Test Architect with over 13.5 years of experience in Software Testing (Functional and Automation), specializing in OSS/BSS systems. Currently leading end-to-end testing initiatives for Nokia at Capgemini Engineering R&D. Proven track record in designing robust automation frameworks, implementing CI/CD pipelines, and enhancing quality metrics. Adept at improving customer satisfaction through proactive issue resolution and clear communication. Strong leader and mentor with deep expertise in Agile and DevOps practices, stakeholder engagement, and cross-functional team collaboration.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Manager (Test Architect)
Capgemini Engineering R&D
Bengaluru
07.2021 - Current
- Lead QA strategy for Nokia's NetAct Network Management System, covering functional, integration and regression testing.
- Architected Robot Framework–based automation suites, integrated with Jenkins pipelines, cutting regression cycles by ~40%.
- Mentored 6+ QA engineers; standardized test artifacts and metrics, boosting defect detection rate by 35%.
QA Analyst
Netcracker India Solution Pvt. Ltd
04.2019 - 06.2021
- Executed end-to-end OSS/BSS testing (RTF, TOMS, ITF, ZDT) for T-Mobile.
- Developed JMeter scripts for API performance tests; identified bottlenecks and improved throughput by 20%.
- Automated test environment provisioning using Python and shell scripts, reducing setup time by 50%.
- Applications used: RTF (Real Time Framework), TOMS, ITF (Integrated Testing Framework), ZDT (Zero Down Time)
Functional Test Engineer
Amdocs India Pvt. Ltd
Gurgaon
04.2015 - 04.2019
- Validated CRM, OMS, AR, Invoicing and Event Processing modules for Globe Sweden and AT&T clients.
- Collaborated with development teams on defect triage, resulting in a 95% on-time release rate.
- Participated in agile scrum meetings, contributing valuable input towards product improvements and team goals.
- Enhanced testing efficiency by automating repetitive tasks using scripting languages and automation tools.
- Applications used: CRM (Amdocs Clarify), OMS (Amdocs Ordering), AR (Account Receivable), Invoicing, CM (Customer Management), Event Processing (Turbo Charging/Rater Logic Configurator, DRA – jNetX), OFCA (Offline Charging Adapter - Xacct) & AmDD (Amdocs Document Designer)
Project Engineer
Wipro Technologies
Gurgaon
02.2012 - 04.2015
- Conducted functional, regression and compatibility testing for Aircel's order management and billing systems.
- Led UAT sessions with business stakeholders, ensuring 100% requirement traceability.
- Worked on implementation and validation of MNP workflows (National and Local) as part of Aircel's telecom provisioning stack.
- Applications used: Order Management/Inventory Management (Comverse Kenan), Rating & Billing (Comverse Kenan), Provisioning (Metasolv ASAP), CRM (Siebel), ESB (Bea Aqualogic), Mobile Number Portability (NPG / MCHA)
Education
B.Tech. - Electronics & Communication Engineering
KCNIT
Banda 01.2007 - 01.2011
Skills
Disclaimer
I, Madhur Seth, currently employed at Capgemini India Pvt. Ltd., hereby declare that the information provided in this profile is true and accurate to the best of my knowledge and belief.
OTHER TRAITS
- Strong team collaborator with excellent interpersonal and communication skills
- Highly analytical with a strong aptitude for problem-solving
- Quick learner with a keen interest in exploring and mastering new technologies
Timeline
Manager (Test Architect)
Capgemini Engineering R&D
07.2021 - Current
QA Analyst
Netcracker India Solution Pvt. Ltd
04.2019 - 06.2021
Functional Test Engineer
Amdocs India Pvt. Ltd
04.2015 - 04.2019
Project Engineer
Wipro Technologies
02.2012 - 04.2015
B.Tech. - Electronics & Communication Engineering
KCNIT
01.2007 - 01.2011
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