Reading (all genres), creating content for writing forums & magazines, blogging
MADHURA GHOSH MUKHERJEE
Executive, Publications & Corporate Communications
Kolkata
Summary
High-spirited, diligent & creative Communications Specialist with over 4-year progressive career across both internal and external communications
Deft project manager with excellent management, organizational & interpersonal skills to coordinate multiple, concurrent projects
Articulate writer with a talent for creating engaging content, meticulous editor with an attention to research & detail & having extensive knowledge of social media tools & strategy
Experience in working for a bilateral organization and possessing deep understanding of diverse cultures
Overview
8
8
years of professional experience
22
22
years of post-secondary education
4
4
Languages
Work History
Executive (Publications& Corporate Communications)
Indo-German Chamber of Commerce
Kolkata
11.2017 - Current
- In-charge of publications, corporate communications, advertising & trainings in the Eastern Region.
- Prepared variety of different written communications, reports and documents.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Supervised & guided new temps/interns on different projects.
Instructional Design Consultant
Liqvid e-learning services
New Delhi
08.2017 - 10.2017
- Planned and monitored implementation of technology-based learning programmes.
- Developed workforce training programmes to improve organizational efficiency.
- Developed course materials and supported implementation.
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
- Developed assessments to evaluate course effectiveness, altering content and delivery to achieve student/participant learning goals.
Digital Assistant Editor
Ratnasagar Pvt. Ltd
New Delhi
11.2015 - 06.2017
- Created, edited & reviewed digital content for schools.
- Collaborated & coordinated with different teams (internal as well as external) to achieve target results.
- Conducted research, gathered information from multiple sources and presented results.
- Developed team communications and information for meetings & presentations.
- Learned new skills (IT & management) and applied to daily tasks to improve efficiency and productivity.
Author Social Sciences
Edsai Education Pvt. Ltd
Gurgaon
10.2015 - 11.2015
- Created, edited & reviewed digital content for schools.
- Collaborated & coordinated with the point of contact to achieve target results.
- Conducted research, gathered information from multiple sources and presented results.
- Used coordination and planning skills to achieve results according to schedule.
Consulting Author
XSEED
Gurgaon
09.2015 - 10.2015
- Created, edited & reviewed digital content for schools.
- Collaborated & coordinated with teams to achieve target results.
- Conducted research, gathered information from multiple sources and presented results.
- Used coordination and planning skills to achieve results according to schedule.
Associate, Curriculum Developer, Social Sciences
Educational Innovations
Gurgaon
04.2014 - 06.2015
- Created, edited & reviewed content for schools.
- Collaborated with colleagues as well as external parties in developing benchmark lessons and identifying curriculum needs of faculty.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Managed customer relations through effective communication and helpful interactions.
- Conducted interviews of new temps.
Content Writer
Creative Solution Expert
Kolkata
01.2014 - 03.2014
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Edited and proofread content to confirm proper grammar, quality and consistency.
- Conducted research, gathered information from multiple sources and presented results.
- Provided writing support in fast-paced environment for variety of public-facing materials.
- Used coordination and planning skills to achieve results according to schedule.
- Conducted interviews with other content writers.
Fund-Raiser
Friends of Tribals Society
Kolkata
08.2013 - 10.2013
- Visiting institutes, giving presentations, mobilizing support for fund-raising.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used effective communication, coordination and planning skills to achieve results according to schedule.
Assistant Programme Executive
Cancer Aid Society
Kolkata
10.2013 - 01.2014
- Visiting institutes, giving presentations, mobilizing support for fund-raising.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used effective communication, coordination and planning skills to achieve results according to schedule.
- Developed team communications and information for meetings.
- Conducted research, gathered information from multiple sources and presented results.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Diploma - Instructional Designing
Symbiosis Centre For Distance Learning (SCDL)
Remote (Pune) 08.2017 - 11.2019
Master of Arts - Political Studies
Jawaharlal Nehru University, Centre For Political Studies
New Delhi 07.2010 - 04.2013
Bachelor of Arts - Political Science
St. Xavier’s College
Kolkata 06.2007 - 05.2010
Higher Secondary - Humanities
Patha Bhavan High School
Kolkata 06.2007 - 06.2010
Secondary -
Bidya Bharati Girls’ High School
Kolkata 06.1994 - 04.2005
Skills
Communication, coordination & organizational skillsEvent managementProject management
Efficiency in researching, creating, analyzing, proof-reading and reviewing content
Technological know-howCommunication skillsContent software tools
Course material creation
Curriculum design
Learning strategies
Training program development
Progress tracking
Course management
Strategic communications
Accomplishments
1. Received a certificate on completing a programme on Elementary German (German Made Easy) by Indo-German Chamber of Commerce (IGCC), 2022
2. Certificate for successful participation in ‘Business and Human Rights Due Diligence Training’ (Online) by IGCC, 2021
3. Published an article in the monthly magazine, 'Eastern Review', 2021
4. Certificate for successful participation in the workshop on ‘Intercultural Communication & Management - Focus on Germany & India’ organized by Soceo & IGCC, Kolkata, 2020
5. 7.5 Band Score in IELTS, 2016
6. Individual Web Content Writer, Kolkata, 2012
7. Interned at '24 Ghanta', the regional news channel of Zee News Pvt. Ltd., Kolkata, 2012
8. Was active in cultural programmes in school, college & university; Participated in a workshop on ‘Salsa’, 2010
Interests
Engaging in any visual mode of entertainment
Listening to music (all genres)
Dancing & following a fitness routine (have trained as a ‘Bharatnatyam’ [classical] dancer for ten years & have been practising Yoga for fifteen years)
Travelling
Social welfare
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Executive (Publications& Corporate Communications)
Indo-German Chamber of Commerce
11.2017 - Current
Instructional Design Consultant
Liqvid e-learning services
08.2017 - 10.2017
Diploma - Instructional Designing
Symbiosis Centre For Distance Learning (SCDL)
08.2017 - 11.2019
Digital Assistant Editor
Ratnasagar Pvt. Ltd
11.2015 - 06.2017
Author Social Sciences
Edsai Education Pvt. Ltd
10.2015 - 11.2015
Consulting Author
XSEED
09.2015 - 10.2015
Associate, Curriculum Developer, Social Sciences
Educational Innovations
04.2014 - 06.2015
Content Writer
Creative Solution Expert
01.2014 - 03.2014
Assistant Programme Executive
Cancer Aid Society
10.2013 - 01.2014
Fund-Raiser
Friends of Tribals Society
08.2013 - 10.2013
Master of Arts - Political Studies
Jawaharlal Nehru University, Centre For Political Studies
07.2010 - 04.2013
Bachelor of Arts - Political Science
St. Xavier’s College
06.2007 - 05.2010
Higher Secondary - Humanities
Patha Bhavan High School
06.2007 - 06.2010
Secondary -
Bidya Bharati Girls’ High School
06.1994 - 04.2005