Madhura Hande

• Oversaw complete idea lifecycle from sourcing to implementation. through sourcing, review, and follow-up actions daily.
• Drive idea sourcing by inviting employee and dealer submissions.
• Lead brainstorming sessions with stakeholders for idea evaluation and selection.
• Lead idea committee meetings at plant, zonal, and corporate levels.
• Coordinate cross-functional teams during idea submission, evaluation, and execution handovers.

Support evaluation and execution workflows for shortlisted ideas using defined steps.

Monitored and analysed idea pipeline analytics monthly to assess status and evaluation outcomes.

Conducted monthly audits of mis-savings idea evaluation events for compliance and quality assurance.

Facilitate idea management for employees and dealers through regular process support.

Use multiple idea management portals to register ideas accurately and promptly.

Hold regular meetings with Heads of Department to identify strong projects.

Ran monthly meetings with location idea managers to align on priorities and foster collaboration.

Promote idea management through campaigns, events, and internal communications.

Launch idea management campaigns to increase participation and consistent reporting.

Deliver focused trainings for idea evaluators to strengthen assessment quality.

Coordinate with location idea managers for plant and zone idea activities.

Coordinate with stakeholders to fast-track implementation of recognised ideas.

Lead idea management gift and certificate distribution events for recognition.

Prepare annual magazine featuring recognised ideas and programme updates.

Conducted audits to verify compliance and quality of implemented ideas.

Deliver spot awareness sessions to motivate employees and keep engagement high.

• PFMEA coordinator for Diesel Engines (10,12 cylinder) and Gensets (Range of 450kVA -650kVA)
• Analysed non-conformances, implemented corrective actions, monitored effectiveness, raised Quality notifications in SAP, and communicated with relevant stakeholders.
• Prepared and reviewed documentation including 8D reports, Quality Alerts, on-job training materials, test plans, checksheets, and test certificates.
• In process Quality Inspection of 10,12 cylinder engines for Gendrive and Underfloor Rail applications
• Predispatch inspection of 10,12 cylinder diesel engines for Gendrive and Underfloor Rail applications within India market as well as export market.
• Proficiency in 7 QC tools, 4W1H, Ishikawa diagram, Pareto analysis, 8D, Why-why analysis
• Product and Process Audit, Dismantling COP Audit
• IMS implementation, coordination, Internal audits, Documentation (Process flows, Standard procedures, turtle diagrams, work instructions, forms and formats, etc)
• Capturing and implementing Quality requirements from Product and process perspectives QM module of SAP right from development phase till Go-Live implementation
• Capturing and implementing Quality requirements from Product and process perspectives in QM module of MES right from development phase till Go-Live implementation
• Coordination with ARAI for COP of Engine and Genset.
• Established quality control areas within the organisation, enhancing compliance and operational standards.
• Knowledge of certifications like Engine Type Approval certificate, CE certificate.
• Training at parent company MTU, Überlingen on Quality aspects before Technology Transfer.
• Conducting customer specific trails for product and processes.
• Analysis of rework parts/engines within plant and field return parts/engines.
• Exposure to new product development from Quality perspectives.
• Inward inspection of import as well as local components.
• Preparation of monthly statistics with respect to defined targets.
• Joint Venture of Rolls Royce Power Systems and Force Motors set up to manufacture in India and sell worldwide the renowned MTU series 1600, 10 and 12 cylinder diesel engines for power generation, underfloor rail and other applications.

• Conducted process audits to evaluate compliance and pinpoint improvement areas, driving quality assurance initiatives.
• Participated in PFMEA and JIPM methodology to address zero hour customer complaints and their audits.
• Resolved customer complaints within warranty, managing warranty claims activities to enhance customer satisfaction.
• Facilitated customer audits to ensure compliance with service agreements and quality standards, strengthening client relationships.
• Participated in COP compliance activities by ARAI.
• Knowledge of 7 QC tools, 4W1H, Ishikawa diagram, Pareto analysis, 8D, Why-why analysis, SPC etc.
• Participated in TPM, 5S, Kaizens & Pokayokes.
• Knowledge and experience of working in SAP system.
• Reports - Daily Customer Complaints, monthly improvements in Process and Quality, warranty, MIS.
• Computer knowledge-MS Office Excel, MS Office Powerpoint.
• An IMS certified Diesel Engine manufacturing Company for different applications like Gensets, Rail Coach Factory, Pump application for Fire fighting, Marine, KRAZ load carrier truck, etc.