MADHURAM N

• Streamlined financial reporting processes for faster monthly closing of books and accurate results.
• Implemented internal controls to minimize risk of fraud or errors in financial reporting procedures.
• Provided valuable insights for informed decision-making through detailed financial analysis on revenues, expenses, and trends.
• Collaborated with external auditors during annual audits to ensure smooth completion while addressing any concerns raised promptly.
• Assisted executive management team in developing long-term business plans based on sound financial analyses, supporting overall organizational goals.
• Managed accounts payable and receivable, ensuring timely payments while maintaining strong vendor relationships.
• Developed and maintained strong relationships with banking partners, negotiating favorable financing terms for company initiatives.
• Enhanced department efficiency by implementing new accounting software programs tailored to company needs.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Collaborated with internal teams to develop account strategy.
• Resolved issues promptly to drive satisfaction and enhance customer service.
• Created and executed account strategies to translate organizational goals into client activities.
• Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
• Met and exceeded service level goals to achieve standards and expectations.
• Built relationships with customers and community to promote long term business growth.
• Set and achieved company defined sales goals.
• Contributed to team objectives in fast-paced environment.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Maintained current knowledge of evolving changes in marketplace.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Trained new employees on customer service, money handling and organizing strategies.

• Part of Document Checking Team in Trade department and worked as a trainee in Document checking for an LC transaction were issuing Bank and advising Bank are involved.
• Followed SOPs with all customer account actions and data management to keep consistent service levels.
• Collaborated with cross-functional teams for seamless execution of trade initiatives and projects.

• Active Part in PPI Fulfilments Team by handling all customer queries and releasing payments to the UK Based Clients on time.
• Participated in regular team meetings, contributing valuable insights toward process enhancements.
• Handled high volumes of incoming work requests professionally while maintaining excellent organization.
• Collaborated with team members for enhanced process efficiency and productivity.
• Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
• Maintained high levels of data confidentiality through adherence to company policies and procedures.
• Reduced errors in data entry by maintaining strict attention to detail and thoroughness.
• Conducted quality assurance checks on completed work, ensuring accuracy and compliance with established guidelines.
• Implemented organizational strategies to maintain a clean, efficient workspace.
• Provided exceptional customer service when interacting with clients or vendors during process execution tasks.
• Gathered, organized and input information into digital database.
• Independent problem solver who took initiative in researching solutions without needing excessive supervision.

Cleared in Second Class

Percentage: 83

Graduated with First Class

• Ranked 4 in Sanskrit
• Joint Secretary, College Senate Group, 2009 to 2010
• Member of Rotaract Club, 2008 to 2011