Madhuri J
Advisory System Analyst
Bangalore
Summary
Advisory System Analyst with 13+ years of experience in Java, Spring Boot, Microservices, REST/SOAP services, and enterprise application development. Proven ability to design scalable solutions, optimize performance, lead development teams, and drive end-to-end delivery across Banking, Healthcare, and Government domains. Strong production support, problem-solving, and client engagement skills.
Overview
13
13
years of professional experience
Work History
Advisory System Analyst
IBM - Trustee Savings Bank
05.2022 - Current
- Accomplished seamless IVR-based telephone number update automation by designing and developing scalable microservices, resulting in faster processing, and improved customer experience.
- Improved application performance by optimizing thread pools and connection handling, which reduced garbage collection overhead, and enhanced system responsiveness.
- Enhanced configuration reliability by implementing in-memory caching for AWS Secrets Manager, eliminating manual refresh, and reducing latency in secret retrieval.
- Increased production stability by strengthening exception handling and performing Dynatrace-driven root cause analysis, leading to fewer incidents and quicker recovery.
- Ensured secure and uninterrupted service availability by procuring certificates from the CISO, updating keystores, and coordinating with the TIBCO team for timely certificate renewals.
- Strengthened cross-team collaboration by interacting with clients for requirement clarification, and coordinating with TIBCO, DevOps, ODS, and Rackspace teams, resulting in smoother deployments and quicker issue resolution.
- Working on enabling secure cloud access from on-prem applications by implementing AWS IAM Role Anywhere, resulting in a reduced dependency on long-lived credentials, and improved security compliance.
Technical Lead
TCS - Walgreens Boots Alliance
01.2020 - 05.2022
- Delivered scalable enterprise services by developing Java Spring Boot microservices, integrating REST, SOAP, Service Bus, and JMS queues, resulting in seamless interoperability and faster system-to-system communication.
- Improved API reliability by defining YAML-based contract validations and building comprehensive test coverage using Postman, SOAP UI, Hermes JMS, and Optimus, leading to fewer integration defects and smoother releases.
- Enabled real-time data consistency across legacy IC+ and Renewal RXP systems by developing integration interfaces and image-conversion modules (PNG/JPEG ↔ TIFF), resulting in accurate patient and prescription data synchronization.
- Enhanced application performance and stability by implementing in-memory caching, performing production defect analysis, and supporting deployment planning, leading to reduced latency and fewer recurring incidents.
- Accelerated team productivity by mentoring new joiners, unblocking developers through code reviews and debugging, and collaborating with clients and DevOps teams, resulting in timely delivery and higher development efficiency.
Senior Developer
TCS - Khanaje-II
12.2012 - 02.2019
- Delivered stable and modernized application components by upgrading legacy JSF 1.2 portlets to JSF 2, and deploying them on WebSphere Application Server, resulting in improved performance, maintainability, and long-term platform stability.
- Enabled secure and large-scale financial transactions by integrating with 20+ banks and multiple Government of Karnataka treasury departments using AES-128 encryption and MD5 checksum validation, resulting in reliable e-payment, cash, and cheque processing across stakeholders.
- Improved transaction accuracy by developing schedulers to perform double verification of pending bank transactions, resulting in reduced reconciliation errors, and higher financial data integrity.
- Enhanced system accessibility and user adoption by nationalizing portlets into English and Kannada, and integrating with CA Helpdesk services for ticket creation, SMS alerts, and ticket-status lookup, resulting in better user engagement and faster issue resolution.
- Led end-to-end delivery by gathering client requirements, translating them for developers, coordinating integrations with banks and departments across Dev, Test, UAT, and Prod stages, resulting in timely delivery and successful multi-stakeholder launches.
- Improved solution quality and project clarity by functioning as a Business Analyst—designing the Beneficiary Management System, preparing SRS, Approach, and CR documents, defining integration specifications, and driving SIT and UAT coordination, resulting in well-structured releases and reduced requirement gaps.
Education
Bachelor of Engineering - Electronics And Communication
Dr Ambedkar Institute of Technology
Bengaluru, India 04.2001 -
Skills
Software: JAVA/J2EE, Spring Boot, Micro services, Web services: SOAP and REST, Microsoft Azure Portal
Tools: Eclipse, SOAP UI, POSTMAN, JIRA, Jenkins, Git Hub, Bitbucket, SonarQube, Dynatrace, Kibana, Rational Application Developer (RAD) for portlet development
Methods: Agile
Domain Experience: Banking, Healthcare and IFMS
Management Experience: Technical Lead, Worked in techno-functional role (BA), Team Lead for 6-7 members
Certification & Badges
1. 2025 IBMer watsonx Challenge - 2025
2. IBM Generative & Agentic AI Foundation - 2025
3. AWS Partner: Generative AI Essentials - Training Badge - 2025
4. Banking Insights and Solutions (Bronze) - 2023
5. IBM Delivery Central Platform Foundations - 2024
6. Microsoft Certified: AZ900 Azure Fundamentals - 2022
Check authenticity of Certification/Badges earned on Credly link: https://www.credly.com/users/e5aae0ac-0b4c-44c1-8a3d-20fa5b70bb22
Declaration
Here by, I declare that the details provided above are all true to the best of my knowledge.
Accomplishments
- Awarded with the "Eminence And Excellence Award" twice for contributions to TSB Project.
- Organized and led “SPARK” Innovation Drive, motivating the team to submit process-improvement ideas that enhanced overall efficiency.
- Actively participated in IBM Watsonx Challenges and Hackathons, strengthening my AI skills through hands-on work in prompt engineering, AI assistant creation, and ICA-based agent development.
- Created a comprehensive video pitch demonstrating team-wide ICA adoption in creating assistants for BA and development activities, selected by project leadership for presentation at the UK FSS Townhall.
Personal Details
Date of Birth: 25-Apr-1991
Nationality: Indian
About Myself: Self motivated and proactive, Quick learner and adaptive, Strong analytical and Problem solving skills
Interests: Going on trip to new places and capturing moments through phots or videography
Timeline
Advisory System Analyst
IBM - Trustee Savings Bank
05.2022 - Current
Technical Lead
TCS - Walgreens Boots Alliance
01.2020 - 05.2022
Senior Developer
TCS - Khanaje-II
12.2012 - 02.2019
Bachelor of Engineering - Electronics And Communication
Dr Ambedkar Institute of Technology
04.2001 -