Madhuri Jadoun
Indore
Summary
Helpful Admissions Counselor offering extensive advising and mentorship abilities demonstrated over 2 years of industry experience. Hands-on communication approach with proven track record of liaising with students and parents to facilitate admissions process. In-depth knowledge of available programs and courses with aptitude for recruiting applicants and supporting application process.
Overview
7
7
years of professional experience
Work History
Admissions-counselor
Narayana E-Techno School
02.2022 - Current
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in , open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Mentored newly hired Admissions Counselors on best practices related to application review procedures and follow-up strategies.
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone, email, or social media channels.
Customer Care Executive
Teleperformance
03.2021 - 02.2022
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Took ownership of customers issues to follow problems through to resolution.
Customer Care Executive
HDFC Life
09.2017 - 03.2018
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Science - Computer And Information Sciences
Nagaland University
Uttarpradesh03.2014
No Degree -
Ips Academy
Madhyapradesh04.2008
Skills
- Student Counseling
- Admissions
- Social media proficiency
- Registration Processes
- Recruitment
Timeline
Admissions-counselor
Narayana E-Techno School
02.2022 - Current
Customer Care Executive
Teleperformance
03.2021 - 02.2022
Customer Care Executive
HDFC Life
09.2017 - 03.2018
Bachelor of Science - Computer And Information Sciences
Nagaland University
No Degree -
Ips Academy
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