Summary
Overview
Work History
Education
Skills
PROJECTS
Timeline
Generic

Madhuri Kumari

Noida

Summary

Data Analyst skilled in Google Sheets, Power BI, Tableau, and SQL. Currently enhancing Python skills to strengthen analytics expertise. Passionate about turning data into insights that drive business growth.

Overview

2025
2025
years of professional experience

Work History

Customer Engagement Executive

Veracity Pvt. Ltd.
Noida
07.2023 - 01.2025
  • Resolved customer inquiries through effective problem-solving techniques.
  • Tracked customer interactions utilizing CRM software to enhance service delivery.

Software Trainee

Dvertex Pvt Ltd
Noida
10.2022 - 04.2024
  • Designed and implemented APIs to facilitate communication between systems and ensure data exchange.
    Troubleshot and resolved issues affecting API performance and functionality.

InPlant Training

BSNL
Saharsa
  • Gained knowledge in wireless communication technologies, and worked with broadband, internet switching, and wireless systems to improve operational efficiency.

Education

B.Tech - Computer Science And Engineering

JP Institute Of Engineering And Technology
Meerut
08-2022

Skills

  • Google Sheets and Excel
  • Data visualization
  • SQL programming
  • Python development
  • Data analysis
  • Git management
  • Team collaboration

PROJECTS

Guest booking data analysis| Ibiz Business Hotel | 

  • Used Excel and Google Sheets to perform RFM analysis, segmenting frequent, recent, and high-value guests
  • Built dashboards to reveal that the top 20% of guests drove approximately 70% of revenue, guiding loyalty campaigns

https://docs.google.com/spreadsheets/d/1gRQaJi6L4rSYeH_y1gwuigWVlt_JtczyIg23OnUYTN0/edit?usp=sharing

Guest segmentation dashboard| Serene Valley Resort | Tableau

  • Built an interactive dashboard in Tableau to segment guests by age group, tier, and booking value, using calculated fields and visual analytics
  • Identified key revenue drivers (e.g., mid-age Platinum guests contributed the highest spend) to support targeted marketing and retention strategies

https://docs.google.com/document/d/1XtgypgZJZ9dV6N_uDB4kg3j6XEcUWbl6ouGf08ojF3k/edit?usp=sharing

Customer segmentation dashboard| BeatBox music platform| Excel/Tableau

  • Performed RFM analysis to segment users based on recency, frequency, and monetary value, identifying loyal, at-risk, and churned customers
  • Built a dashboard linking each segment to personalized engagement messages, enabling targeted retention and marketing strategies

https://docs.google.com/document/d/1MbxEiwy2Pt5pcghcBPg6Yu5mHjHhz-1s5yL51NyPvfg/edit?usp=sharing

https://docs.google.com/spreadsheets/d/1QdBtCWx7c2GMI72BeLwwj9P7-06Ha5V6f7owlHpKJT8/edit?usp=sharing

Timeline

Customer Engagement Executive

Veracity Pvt. Ltd.
07.2023 - 01.2025

Software Trainee

Dvertex Pvt Ltd
10.2022 - 04.2024

InPlant Training

BSNL

B.Tech - Computer Science And Engineering

JP Institute Of Engineering And Technology

Similar Profiles

CREATE PROFILE
Madhuri Kumari