Madhuri Mehra

To be employed in a progressive organization which would give me scope to enhance my skill and grow my professional career.

• Date of Birth: 04/03/92
• Gender: Female
• Nationality: Indian
• Marital Status: Single

• Listening to Music
• Interaction with people
• Dance
• Visiting New Places

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

• Handling Branch CRM- Customer Query Resolution, Customer Demand Full Fill within time limit.
• Responsible to ensure end to end customer service handling, loan documentation & disbursement.
• Servicing of loan customers and resolution of queries as per pre-defined turnaround time.
• Handling Collection i.e. Cash Collection through collection team or direct customer, and deposit the same within time limit, Maintained the Cash Register.
• Handling Customer Payment Updation in System/ payment related discrepancies.
• Handling Branch Admin & Vendor Management.
• Processing of loan applications, data entry, conducting due diligence, ensure compliance of terms & conditions as per credit policy and lending guidelines.
• Support underwriters through timely resolution of raised queries and sharing of information requested.
• Disbursement of loans amount as per the decision of process. Once the case is disbursed, OTC, PDD, OVD, Sale Deed/RM - need another round of follow-ups with the concerned departments.
• Resolved audit query, quality check query & Disbursal query of every disbursed case.

To be employed in a progressive organization which would give me scope to enhance my skill and grow my professional career.