Madhuri Prativadi

● Responsible for overseeing the entire store operations, store sales and customer services.

● Responsible for Managing Recruiting, coaching, training and motivating sales team.

● Ensure efficient handling of customers and maintaining high service standards.

● Maintaining the ambience of the store as per the company standards.

● Managing the inventory of the store

Directed all activities required to achieve store sales, targets & goals

● Mentoring of associates on sales presentations and product applications

● monitors both customer issues and merchandising issues

● Supervises Department leads and associates on a daily basis

● Supervises new hire training,conducts performance reviews, documents performance issues and performs disciplinary actions as needed.

● Checks floor stock levels on a daily basis.

● Interview and hire qualified applicants.

● Reviews weekly and monthly reports and inventory documentation.

• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Managed daily operations .Monitored and coordinated workflows to optimize resources.
• Formed strategic partnerships and connected with potential clients to drive business development.
• Assisted with sales and marketing strategies to foster achievement of revenue goals.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reported issues to higher management with great detail.

• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Regulating Bridal customization procedures & order processing in accordance with the production teams and ensuring necessary quality control & timely deliveries.
• Represented Anita Dongre at Ataya Exhibition Feb – March, 2022 in Abu Dhabi, UAE
• Encouraged stylists on a parodic basis for the sourcing of the everchanging seasonal requirements

● Responsible for the entire Hyderabad store operations.

● Coordinating with the head office team with store activities.

● Sales, Accounts, Reports

● Attending &Handling all the bridal customization, Order management.

● Handling store marketing promotions, press meets, exhibitions, designer meets.

● Responsible for day to day store operations on setup, VM, invoice, billing, payments reports, etc.

● As a team lead, worked with production teams and sales to ensure good Customer relationship & satisfaction

● Responsible for marketing including social media promotions, hoarding, Ad campaigning, etc.

● Coordinated with reputed designers across India on stock, popups, orders, etc.

● Coordinated with Marketing agencies and Models for Ad shoots, events, etc.

• Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.
• Drove brand awareness by organizing display setups and assisting in merchandising.
• Performed personal shopping functions on behalf of customers.
• Met with clients to determine style requirements and budget.
• Handling Sales at HLabel boutique and Exhibitions
• Generating invoices, sale reports and analysis reports
• Coordinating with production and order management
• Developing Creatives & Marketing collateral
• Customer relationship management