Madhuri Shivangi
Mumbai
Summary
Results-oriented SAP Functional Consultant with 8+ years of IT experience, including 4+ years of specialized expertise in SAP Forecasting & Replenishment (F&R) and SAP Materials Management (MM). Proven experience in demand planning, replenishment optimization, master data management, procurement, order proposal management, and end-to-end supply chain operations for global retail environments. Skilled in SAP configuration, issue resolution, SLA-driven production support, cross-functional stakeholder management, and business process optimization. Adept at collaborating with business users and technical teams to deliver scalable SAP solutions that improve operational efficiency, inventory accuracy, and customer satisfaction
Overview
12
12
years of professional experience
Work History
SAP Forecast and Replenishment
CIEL Pvt Ltd (Deployed for client Decathlon)
Bengaluru, India
12.2021 - 05.2026
- Managed store onboarding, configuration, and operational support for new store launches.
- Resolved L1/L2 SAP F&R incidents within defined SLA timelines, ensuring high system availability.
- Maintained SAP F&R Master Data, ensuring data accuracy and governance.
- Performed DIF Workbench operations for demand and replenishment processing.
- Executed forecasting and replenishment activities to optimize inventory levels and product availability.
- Managed order proposals, analyzed exceptions, and ensured timely resolution.
- Monitored interface processing and collaborated with cross-functional teams to resolve integration issues.
- Supported STO invoice processing, B2B, and e-commerce business operations.
- Collaborated with business stakeholders and clients through meetings, calls, and email communications to gather requirements and resolve issues.
SAP Security and SAP MM
JMC Projects (India) Ltd
Mumbai
10.2017 - 12.2021
- Configured and maintained Material Master, Vendor Master, Purchase Requisitions (PR), and Purchase Orders (PO) in SAP.
- Managed Pricing Schemas, Release Strategies, and Procure-to-Pay (P2P) business processes.
- Provided SAP MM production support, resolving user issues and ensuring smooth business operations.
- Designed, executed, and validated test scripts for new plant configurations and system enhancements.
- Prepared process documentation for PR, PO, and MIGO transactions and delivered end-user support.
- Collaborated with cross-functional teams, business users, and auditors to ensure process compliance and successful project execution.
Trainer
IT Quest Solutions
Mumbai
06.2017 - 09.2017
- Delivered SAP fundamentals training, covering core concepts and business processes.
- Created and maintained Material Master, Vendor Master, and Source Lists for practical SAP exercises.
- Guided students through SAP MM transactions and real-world procurement scenarios.
Trainer
Mahesh Tutorials
Mumbai, India
11.2015 - 12.2016
- Conducted computer science training and managed administrative operations.
- Created and managed Service Purchase Orders (POs) and Administrative POs in SAP.
- Coordinated administrative activities while supporting day-to-day business operations.
E-Commerce Executive
Reliance Corporate Park
Mumbai, India
02.2014 - 10.2014
- Managed website content, product cataloging, and product categorization for the Saudi Arabia e-commerce platform.
- Performed product data management, catalog maintenance, and e-commerce operations for Reliance Digital's online stores.
- Ensured accurate product listings, data quality, and timely content updates to support online business operations.
Education
Computer Engineering
Mumbai University
Mumbai2013
Diploma in Computer Engineering
Mumbai University
Mumbai01-2009
Skills
- SAP Forecast & Replenishment (F&R)
- SAP Materials Management (MM)
- Procure-to-Pay (P2P)
- Master Data Management – Material & Vendor
- Pricing Schema & Release Strategy
- SAP Configuration & Customization
- Order Proposal & Exception Management
- DIF Workbench Operations
- Interface Monitoring
- STO Invoice Processing
Core Expertise
- SAP Forecast & Replenishment (F&R)
- SAP Materials Management (MM)
- Demand Planning & Replenishment
- Master Data Management
- Procure-to-Pay (P2P)
- Order & Inventory Management
- SAP Configuration
- Production Support
- Incident & SLA Management
- Business Process Optimization
- Cross-Functional Collaboration
- Stakeholder Management
Timeline
SAP Forecast and Replenishment
CIEL Pvt Ltd (Deployed for client Decathlon)
12.2021 - 05.2026
SAP Security and SAP MM
JMC Projects (India) Ltd
10.2017 - 12.2021
Trainer
IT Quest Solutions
06.2017 - 09.2017
Trainer
Mahesh Tutorials
11.2015 - 12.2016
E-Commerce Executive
Reliance Corporate Park
02.2014 - 10.2014
Computer Engineering
Mumbai University
Diploma in Computer Engineering
Mumbai University