Madhuri Timmi

• Global Delivery: Led Coupa and Ariba delivery for 100+ Countries, implemented UX enhancements, global process models and audit controls on procurement system with spend coverage of14B Euro
• Digital Adaption Platform: Identified and implemented digital transformation opportunities to enhance user experience for 50K users, achieving 95% of simplification in Commodity code and accounting code selections

· BTP Migration: Successfully planned and executed Mulesoft to SAP BTP 40+ integrations across 4 SAP ERP systems.

· Corporate Audit : Drove the audit control requirements, participated in audit interviews and managed evidence collection for corporate audit that went for 3 months, covering IT controls, Cyber security and Data Privacy controls.

· Delivery and System Governance: Managed team of 20-member team in a DevOps model, ensuring compliance with controls while delivering both BAU and projects, Oversaw application management, including incident tracking, user escalations, automation identification, and system health checks.

• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Managed stakeholder expectations effectively throughout.
• Continuously monitored customer feedback channels after launch to gather insightful data for future improvements.
• Generated revenue of 400K Euro per annum through cross charing the business.
• Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
• Streamlined internal team governance, implementing agile methodologies to enhance team productivity and project transparency.

• Global Ariba Deployments : Led numerous implementations and deployments through multiple roles as Ariba developer, Team Lead, Techno functional Consultant, Senior Consultant, Project manager, Delivery manager for multiple customers' Ariba requirements and projects.
• Global Implementation and Rollouts : For 25+ countries,conducted Business requirement work shops for business stakeholders from procurement, finance, accounts payables and IT teams. Performed Gap analysis, developed and executed the implementation plans, integration design documents, functional and technical specifications, test strategy and test plans, cutover plans, legacy system migrations, training and Change Management plans. Led technical teams through out the rollout phase from data gathering to Post Go-live support. Facilitated proactive collaboration between Ariba team members and SAP interface teams (ERP) ensuring smooth transitions. Trained end-users on Ariba and new processes, fostering a smooth adoption process and empowering users to maximize the potential of new procurement processes and systems.

Analyzed client feedback to identify areas for service improvement, leading to enhanced service offerings and client retention.
Managed cross-functional teams to ensure project deliverables were met on time, within budget, and to client's satisfaction.

Supported comprehensive system audits to identify vulnerabilities, leading to strengthened security measures.

Facilitated transition to agile project management methodologies, improving project flexibility and stakeholder engagement.

• Technical Expertise : Worked extensively on Ariba On Premise business rules, UI customizations, triggers, validations, integration events etc. Lead development team of 40. Worked on Ariba On demand configurations for various customers. Lead Integration designs, data transformations and field mappings for various Ariba in-bound and outbound integrations.
• P2P Process Excellence : Involved in development of P2P process maps and P2P best practices for various 5+ client's procurement processes. Designed and delivered Process improvements for Ariba purchase to Receive process aligned with audit controls, GFCF controls (Global Finance Control Frame work).
• Cross Sector Exposure : Implemented and Executed Ariba projects for Banking, Telecom, Manufacturing, CPG, Health Care customers.
• Digital Adaption Platform : Evaluated emerging technologies for potential implementation in clients'' businesses, staying current with industry trends and best practices for optimal recommendations using Automation, generative AI initiatives
• Competency Contribution : Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.

Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.

Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.

Contributed to the continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.

Increased client retention rate by building strong relationships through effective communication, understanding their objectives and road maps.

Participated in industry conferences, workshops, or seminars for professional development opportunities that enhanced expertise as a Technical Consultant.