Madhurima Chanda
Summary
Competent, detail oriented and confident corporate professional with 11+ years of experience in the service industry. My genre of work mainly revolve around operations, administrative support, content development and editorial duties.
Overview
14
14
years of professional experience
Work History
Corp Com Manager Cum Executive Assistant
DIGITAL ROOF 4.0
03.2022 - 05.2025
- Managing assignments pertaining to branding, media visibility and content writing
- Entire social media management
- Operations and administrative assistance to the CMD of the company.
- Assist with projects, create and produce intricate documents, reports, and presentations and gather and prepare information for meetings with staff and other parties.
- Execute a wide variety of business activities that support the CMD’s ability to effectively lead the business. Organized and co-ordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined operations and prioritized tasks, allowing the senior to increase productivity.
Senior E.A to the Director Cum Content Writer
INDIA POWER CORPORATION LTD.
07.2015 - 02.2022
- Complete a broad variety of operational tasks that facilitate the Director’s ability to effectively lead the organization, including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties.
- Arranging appointments and travel bookings. Writing articles for CSR.
- Writing minutes of the meeting. Maintaining diaries. Filling.
- Drafting correspondences and oversee the performance of other clerical staff.
- Report making. Managing databases.
- Creating/Developing content/write ups for the quarterly magazine ‘Power team’ and perform the entire pre release tasks.
- Checking and editing contents/articles/proofs etc. Writing Press releases and making press invites. Managing and supervising the company call centre.
- Handling customer complaints and grievances, addressing and closing the issues, preparing monthly MIS and other reports. Provide trainings pertaining to grooming, articulation and communication skills to the Customer Care executives. Managing roster and attendances of the executives.
- Taking interviews and select new recruits and regular visits to the company call center for supervision and overseeing. Making regular visits to Asansol for customer interaction, consumer meets and assignments related to the same.
- Content and PR-Creating/developing content for the quarterly magazine 'Power team' and perform the entire pre-release tasks
- Writing press releases and making press invites
- Assistance with special projects -Designing and producing complex documents, reports, and presentations, collecting and preparing information for meetings with staff and outside parties
Ex. Secretary to President & Assistant to P.R Head
VEDIC VILLAGE SPA RESORT
06.2014 - 06.2015
- Receive, direct and relay telephone messages and fax messages. Maintain the general filing system and file all correspondence.
- Assist in the planning and preparation of meetings, conferences and conference telephone calls.
- Drafting minutes of the meeting. Departmental co-ordination.
- Managing information flow in a timely and accurate manner.
- Organizing travel and preparing travel itineraries. Making hotel and travel reservation. Interacting with the media, writing press releases, articles and notes.
- Preparing reports. Type confidential documents on a word processing system.
- Co-ordination with all the departments. Performing tasks as and when assigned by any of the reporting authorities.
Executive Assistant to the M.D cum Public Relations Officer
DARPAN GROUP
10.2011 - 06.2014
- Reading/monitoring/responding to the M.D’s e-mail.
- Managing the M.D’s diary, handling his daily schedules and calendar updates. Writing correspondences/minutes; taking dictation and drafting letters.
- Organizing travel and preparing travel itineraries. Making hotel and travel reservation.
- Writing reports/managing and reviewing files.
- Facilitating meetings and writing ‘Minutes of the Meeting’.
- Vendor Management, courier management, stationary stock maintenance.
- Monitoring and supervising the front office department and the receptionist alike .
- Venue booking. Attend meetings and events. Liaising with clients and vendors.
- Preparing press kits and press invites.
- Relationship Management. Work in accordance with the staff.
- Support other business functions as and when required.
- Attend the guests on the M.D’s behalf.
- To provide operational support and co-ordination among all departments.
- Working as an HR coordinator.
- Screening resumes from job portal and provide assistance during interview sessions.
P.R Executive (Trainee)
BLUE LOTUS COMMUNICATIONS
12.2011 - 03.2012
- Managing regular communication with the clients.
- Monitoring the media, i.e. newspapers, magazines, journals, blogs and broadcasts etc.
- Present and maintain a positive public image of the organization.
- Had to deal with vendors and strategic partners.
- Manage inflow/outflow of calls, faxes.
- To track and compile customer feedback and needed to handle customer enquiries /complaints in a professional manner.
- Building relationship with the media. Making calls in order to generate publicity.
- Bringing in new business opportunities.
- Endowed with the usage of the social media /company blog so as to enhance company brand development.
- Draft press releases /concept notes/press invites/letters etc
Education
Master's Degree - Communications & Public Relations
EMDI Institute of Media and Communications
01.2011
Brainpower course - undefined
Brainware
06.2009
French language - undefined
RKM Institution
06.2009
Bachelor of Arts - undefined
Calcutta University
01.2009
Higher Secondary Certificate -
Carmel High School
01.2006
Madhyamik - undefined
South Point High School
01.2004
Skills
- Project management & planning
- Resourceful
- Analytical thinking
- Travel administration
- Relationship building
- Multimedia integration
- Go getter and confident attitude coupled with diligent nature
Languages
English
Bengali
Hindi
Contact
Kolkata, Kalikapur-700107
Contact no-8336937799
D.O.B- 23rd October'1990
Hobbies and Interests
- Reading books
- Cooking
- Learning new things
- Singing
Timeline
Corp Com Manager Cum Executive Assistant
DIGITAL ROOF 4.0
03.2022 - 05.2025
Senior E.A to the Director Cum Content Writer
INDIA POWER CORPORATION LTD.
07.2015 - 02.2022
Ex. Secretary to President & Assistant to P.R Head
VEDIC VILLAGE SPA RESORT
06.2014 - 06.2015
P.R Executive (Trainee)
BLUE LOTUS COMMUNICATIONS
12.2011 - 03.2012
Executive Assistant to the M.D cum Public Relations Officer
DARPAN GROUP
10.2011 - 06.2014
Brainpower course - undefined
Brainware
French language - undefined
RKM Institution
Bachelor of Arts - undefined
Calcutta University
Higher Secondary Certificate -
Carmel High School
Madhyamik - undefined
South Point High School
Master's Degree - Communications & Public Relations
EMDI Institute of Media and Communications
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