Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

MADHURIMA CHATTOPADHYAY

Infrastructure/Cloud senior Analyst
Kolkata

Summary

Infrastructure Senior Analyst with 10+ years of work experience in Production environment, providing primary support and maintenance of operating systems for all Linux production systems and development systems, which host critical SAP applications, Cassandra applications and Databases. Experienced in performing OS upgrades of Linux systems, conversion from CentOS to OEL, high level troubleshooting. Experienced in performance tuning of Linux servers with advanced troubleshooting skills.

Overview

11
11
years of professional experience
3
3
Certifications

Work History

Infrastructure Senior Analyst

Accenture
Kolkata
11.2014 - Current
  • Provide primary support and maintenance of operating systems for all Linux production systems and development systems, which host critical SAP applications, other business applications and Databases.
  • Spearheaded OS upgrade project of 200+ Linux systems, conversion from CentOS to OEL.
  • Experienced in performance tuning of Linux servers
  • Expertise in User administration and LVM.
  • Implementation, configuration and maintenance of FTP and SFTP, NFS servers.
  • Implementation, configuration and maintenance of Logical Volume Manager(LVM).
  • Customer facing role with direct interaction with clients to fix server issues.
  • Experience in deploying multiple servers and configure post build.
  • Leaded vulnerability remediation of 1600+ vulnerabilities over 800+ servers.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies by developing Ansible playbooks.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness by ensuring efficient monitoring of critical sap systems.
  • Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Provided technical support for troubleshooting analytics and reporting issues.

Education

B.Tech - ECE

West Bengal University of Technology
Kolkata
05.2014

Skills

  • Install and configuring OS system such as Redhat Linux 6x/7x/8x, OEL 7x/8x, Amazon Linux

  • Performing upgrades of Redhat and OEL Linux systems from version 7x to 8x

  • CentOS 7 to OEL 7 conversion

  • File System creation and modification

  • Enforcing password policy and aging

  • Mount NFS partitions in Linux servers

  • Performing OS and security patching activity in OEL and RHEL servers

  • Supporting the Linux servers located in the remote datacenters

  • Automated bulk data collection on multiple servers

  • Basic working knowledge on Ansible

  • High level troubleshooting on OS related issues

  • Resolving backup related issues from portal level

  • Swap management in Linux

  • Handling bridge calls and troubleshooting any critical incidents or major issue

  • Providing RCA for P1 issues and providing solution to avoid the same in future

  • Scheduling jobs using crontab

  • Configuring Azure instances, ASR upgrade

  • Configuring instances in Oracle Cloud Infrastructure

  • RHEL 6/7/8

  • OEL 7/8

  • CentOS

  • Amazon Linux

  • Azure

  • Ansible

  • Service Now

  • OCI

Certification

RHCSA

Accomplishments

  • Collaborated with team of 10 people in the successful migration of CentOS to Oracle and upgrade of OL 7 to OL 8 on 100+ servers.

Timeline

Infrastructure Senior Analyst

Accenture
11.2014 - Current

B.Tech - ECE

West Bengal University of Technology

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MADHURIMA CHATTOPADHYAYInfrastructure/Cloud senior Analyst