Hubspot
Madhusha Bhati
Senior Account Executive
Mumbai
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Senior Account Executive
Pepper Content
Mumbai
12.2020 - Current
- Contributed 70% of Inbound Sales revenue targets amounting to average monthly target of INR 40 Lakhs
- Exceeded Quarterly Revenue targets by average of 30% in last 3 quarters
- Achieved over 1 CR in revenue targets with content retainers across 15 customers
- Received 30 % MoM growth in revenue and 30x growth in average deal value
- Brought in key accounts like Pocket FM, Digit Insurance, Wint Wealth, UKAT with overall revenue of > INR 3CR
- Onboarded Global customers from US, Europe and Middle East markets
- Administered Revenue for Inbound Sales team single Handedly for 1.2 years while mentoring team of 8
- Onboarded 15 out of 50 Unicorns working with Pepper Content today
Customer Success Manager
TapChief (now Relevel By Unacademy)
Bengaluru
02.2019 - 12.2020
- Delivered projects across Website Development, Content Writing and Course Content Creation
- Coordinated 30 projects monthly of average deal size INR 50,000 and achieved delivery success rate of 91%
- Drafted standard SOWs, SOPs and delivery methodologies for 30+ catalogues services to bring standardization and scale
- Created Customer Delight and Dispute Resolution Frameworks to offer seamless Customer Experience
- Upsold and Cross Sold to existing accounts, adding revenue worth INR 15,00,000 to business
- Accomplished customer retention rate of 73% while managing revenue across all accounts
Senior Risk Analyst
Deloitte, India
Bengaluru
06.2017 - 12.2018
- Worked and interacted with statutory auditors and internal audit departments on 7+ engagements to find key risks using data analytics in multiple business processes
- Used tools like SQL, Alteryx and QlikView to introduce efficiency in various audit procedures and testing
- Served diverse pool of engagements and delivered quality work in management testing, IT general control testing, Automated and manual control testing- including design and implementation
Education
BBA - Finance
Mount Carmel College
Bengaluru 06.2014 - 06.2017
Skills
Solution Selling
Revenue Management
Business Forecasting/Pipeline Development
Account servicing / Client Management
Software
LinkedIn - Sales Navigator
Timeline
Senior Account Executive
Pepper Content
12.2020 - Current
Customer Success Manager
TapChief (now Relevel By Unacademy)
02.2019 - 12.2020
Senior Risk Analyst
Deloitte, India
06.2017 - 12.2018
BBA - Finance
Mount Carmel College
06.2014 - 06.2017
Summary
I am a results driven and passionate sales representative with a successful track record of consistently delivering and growing revenues.
I believe what has contributed to my success is my passion for getting things done, trying out new ideas, taking intelligent risks and being accountable. I believe in building strong relationships and am always in the quest for learning about something new.