Overview
Work History
Education
Skills
Software
Timeline
Summary
Generic
Madhusha Bhati

Madhusha Bhati

Senior Account Executive
Mumbai

Overview

5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Senior Account Executive

Pepper Content
Mumbai
12.2020 - Current
  • Contributed 70% of Inbound Sales revenue targets amounting to average monthly target of INR 40 Lakhs
  • Exceeded Quarterly Revenue targets by average of 30% in last 3 quarters
  • Achieved over 1 CR in revenue targets with content retainers across 15 customers
  • Received 30 % MoM growth in revenue and 30x growth in average deal value
  • Brought in key accounts like Pocket FM, Digit Insurance, Wint Wealth, UKAT with overall revenue of > INR 3CR
  • Onboarded Global customers from US, Europe and Middle East markets
  • Administered Revenue for Inbound Sales team single Handedly for 1.2 years while mentoring team of 8
  • Onboarded 15 out of 50 Unicorns working with Pepper Content today

Customer Success Manager

TapChief (now Relevel By Unacademy)
Bengaluru
02.2019 - 12.2020
  • Delivered projects across Website Development, Content Writing and Course Content Creation
  • Coordinated 30 projects monthly of average deal size INR 50,000 and achieved delivery success rate of 91%
  • Drafted standard SOWs, SOPs and delivery methodologies for 30+ catalogues services to bring standardization and scale
  • Created Customer Delight and Dispute Resolution Frameworks to offer seamless Customer Experience
  • Upsold and Cross Sold to existing accounts, adding revenue worth INR 15,00,000 to business
  • Accomplished customer retention rate of 73% while managing revenue across all accounts

Senior Risk Analyst

Deloitte, India
Bengaluru
06.2017 - 12.2018
  • Worked and interacted with statutory auditors and internal audit departments on 7+ engagements to find key risks using data analytics in multiple business processes
  • Used tools like SQL, Alteryx and QlikView to introduce efficiency in various audit procedures and testing
  • Served diverse pool of engagements and delivered quality work in management testing, IT general control testing, Automated and manual control testing- including design and implementation

Education

BBA - Finance

Mount Carmel College
Bengaluru
06.2014 - 06.2017

Skills

Solution Selling

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Software

Hubspot

LinkedIn - Sales Navigator

Timeline

Senior Account Executive

Pepper Content
12.2020 - Current

Customer Success Manager

TapChief (now Relevel By Unacademy)
02.2019 - 12.2020

Senior Risk Analyst

Deloitte, India
06.2017 - 12.2018

BBA - Finance

Mount Carmel College
06.2014 - 06.2017

Summary

I am a results driven and passionate sales representative with a successful track record of consistently delivering and growing revenues.
I believe what has contributed to my success is my passion for getting things done, trying out new ideas, taking intelligent risks and being accountable. I believe in building strong relationships and am always in the quest for learning about something new.

Madhusha BhatiSenior Account Executive