MADHUSHREE GANGULY

Dynamic healthcare professional with 11 years of experience in counseling and care coordination within high-pressure environments, including blood banks, emergency rooms, and ICUs. Expertise in integrating clinical care with patient support systems, effectively navigating medico-legal cases, and providing compassionate end-of-life care. Proven ability to multitask in fast-paced hospital settings, enhancing patient satisfaction and driving organizational excellence.

• Discharge Planning: Ensure safe transitions for patients, specifically helping EWS and senior citizens navigate financial and administrative formalities.
• Conflict Resolution: Anticipate and intervene LAMA (Left Against Medical Advice) cases to counsel relatives on clinical consequences.
• Emergency Responses: Actively attend Code Blue and Code Z situations, providing immediate crisis and grief intervention.
• Relationship Building: Act as a liaison between hospital staff, consultants, and external agencies to ensure strict compliance with hospital policy.

• Date: 10/05/26

(MADHSHUREE GANGULY)