Madhushree M

To be a Key member of the team in a reputed organization for optimally utilizing my skills, learn and apply concepts and reach deeper level of organization and self- satisfaction. Knowledgeable and dedicated customer service professional with extensive experience in banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong interpersonal skills with talents for relating and empathizing with individuals of varying personalities and walks of life. Proficient in numerous computer application. Highly motivated and driven to achieve set goals and targets. Driven with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment.

• Husband's Name: V.Dinesh Kumar
• Date of Birth: 09/07/1988
• Gender: Female
• Nationality: Indian

• Won first place in state level quiz competition organized by National savings organization in Tamilnadu
• Participated in national level quiz competition organized by National Savings Organisation, Nagpur
• Served as a cadet in NCC and excelled in A certificate examination