Madhusmita DASH

• Collaborated with cross-functional teams to integrate disparate data sources into a unified data warehouse.
• Enhanced data accuracy by implementing rigorous data validation processes and quality checks.
• Developed custom dashboards and visualizations using Tableau, enabling stakeholders to quickly grasp key performance indicators.
• Gathering requirements and providing input into solution design and data modelling decisions during data ingestion, enrichment, and egression processes
• Mentored junior analysts on best practices in data management and analysis techniques, fostering professional development within the team.

• Perform detail data analysis i.e. determine the structure, content and quality of data through examination of source systems and data samples.
• Responsible for generating and sending various corporate and regulatory feeds for EMEA, Swiss and Asia regulators e.g. AXIOM,FRS ,
• Worked closely with global counterparts to understand regulatory reporting requirements, building the solutions using ETL, SQL server DB, Java services and transferring the feed files to upstream systems within SLA defined time.
• DevelopTableau dashboards using Tableau desktop.
• Migrated legacy SSRS reports into tableau

Client - Wellpoint

• Requirements gathering by facilitating and interviewing the business users.
• Development and maintenance of the ABS billing system.
• Have written PL/SQL packages, procedures,views, UNIX Shell Scripts for incorporating new requirements from customers as part of project CRs .
• Engage in internal issues review and client calls.
• Support trouble-shooting client issues with high level data analysis

Client - British Telecom

• Support and Maintenance of Geneva billing system
• Develop one-off scripts using SQL, PL/SQL, and UNIX for data updation, and Data extracts and deliver them to Billing OPs to enhance their day-to-day work which benefits in reducing manual work, improving service.
• Troubleshoot and resolve issues that arise in the PL/SQL procedures and scripts.
• Coordinating with various teams (DBA, Billing ops, UNIX etc) to ensure that the SLA violation is within acceptable limits. Follow up with component teams for adhering to the processes to prevent application SLA violation.

• Maintenance and support activities for the smooth functioning of the Wireline Communication system of Reliance.
• Resolve errors encountered by end users at the time of CAF posting.
• Monitoring and tracking the workflow of Wireline Products and their Service Orders (SO).
• Tariff/Rate Plan and Scheme Code updation in eNIMS database.
• Responsible for the dealing with the problems, bug fixing and troubleshooting issues that arise in production system, ensuring these issues are resolved according to the SLA.