Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madhusmita Nayak

Linux Administration
Banglore

Summary

Offering over 3 years of experience in Linux Administration & Technical Support / Troubleshooting


Proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to achieve the desired goals


Expertise in implementation of best practices in Linux Administration and Process Management; exhibited excellent workmanship in day-to-day operations such as ticket resolution, technical support, incident management and change request management


Monitored performance of AIX Server, Memory, CPU, Network and Disk activities and analyzing these reports and finding any issue that occur


Expertise in troubleshooting all kinds of system and networking issues

(Ping, Hostname, )


Track record of analyzing information system needs, evaluating end-user requirements, custom designing solutions & troubleshooting for complex information systems management


Possess knowledge of Linux Server, Storage, Backup, and many more.


Gained exposure in working on capacity planning; working with different vendors like Redhat, HP, Oracle


Wealth of expertise entails in resolving critical issues with extensive experience in monitoring, tuning and performing trend analysis of the System/Network performance




Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Linux Administration

Wipro
Banglore
07.2019 - Current

Linux Administrator


Wipro Technologies

Project Name: Northern Trust


Key Results Areas:


Managing the end-to-end server administration on Linux platform to ensure stable operations, availability, reliability and service capability


Spearheading entire gamut of linux administration, networking and technical support operations inclusive of application installation, configuration, testing and many more


Troubleshooting and liable for LVM Management Steering Volume Group Operations (create, extend, reduce and delete) , supervising partitions and FS using Logical Volume Manager and fdisk commands Steering backup, rerun and checking, restoring Files, Directory using Cohesity.


Extending support by installing Python, Pandora, CTM Agent .


Monitoring:

Performance of servers, Memory, CPU, Network and Disk activities and analyzing these reports and finding any issue that occur


Alert tickets and recover Warning/Critical/Down alerts


Acting as an escalation gate, addressed client queries/issues on priority through tickets or calls which resulted in achieving customer satisfaction matrices


Providing technical support services to teams on technologies like data security, storage, virtualization, data centre consolidation, backup/DR, and so on


Addressing queries regarding the System / Software & extended onsite support to the clients included maintenance of software & Applications


Supporting backup/ recovery and Disk / Storage Area Network (SAN) administration on the VMware Server


Following and implementing policies and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets


Supported with automation team to implement access related use cases successfully.


Engaging in developing, changing and deleting user accounts as per requests in accordance with privacy, security, and regulatory best practices







Education

Bachelor of Science - Computer Science

Raveshaw University
Cuttack
07.2016 - 04.2019

Skills

  • Service Now
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Timeline

Linux Administration

Wipro
07.2019 - Current

Bachelor of Science - Computer Science

Raveshaw University
07.2016 - 04.2019
Madhusmita NayakLinux Administration