Madhusmita Nayak
Linux Administration
Banglore
Summary
Offering over 3 years of experience in Linux Administration & Technical Support / Troubleshooting
Proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to achieve the desired goals
Expertise in implementation of best practices in Linux Administration and Process Management; exhibited excellent workmanship in day-to-day operations such as ticket resolution, technical support, incident management and change request management
Monitored performance of AIX Server, Memory, CPU, Network and Disk activities and analyzing these reports and finding any issue that occur
Expertise in troubleshooting all kinds of system and networking issues
(Ping, Hostname, )
Track record of analyzing information system needs, evaluating end-user requirements, custom designing solutions & troubleshooting for complex information systems management
Possess knowledge of Linux Server, Storage, Backup, and many more.
Gained exposure in working on capacity planning; working with different vendors like Redhat, HP, Oracle
Wealth of expertise entails in resolving critical issues with extensive experience in monitoring, tuning and performing trend analysis of the System/Network performance
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Linux Administration
Wipro
Banglore
07.2019 - Current
Linux Administrator
Wipro Technologies
Project Name: Northern Trust
Key Results Areas:
Managing the end-to-end server administration on Linux platform to ensure stable operations, availability, reliability and service capability
Spearheading entire gamut of linux administration, networking and technical support operations inclusive of application installation, configuration, testing and many more
Troubleshooting and liable for LVM Management Steering Volume Group Operations (create, extend, reduce and delete) , supervising partitions and FS using Logical Volume Manager and fdisk commands Steering backup, rerun and checking, restoring Files, Directory using Cohesity.
Extending support by installing Python, Pandora, CTM Agent .
Monitoring:
Performance of servers, Memory, CPU, Network and Disk activities and analyzing these reports and finding any issue that occur
Alert tickets and recover Warning/Critical/Down alerts
Acting as an escalation gate, addressed client queries/issues on priority through tickets or calls which resulted in achieving customer satisfaction matrices
Providing technical support services to teams on technologies like data security, storage, virtualization, data centre consolidation, backup/DR, and so on
Addressing queries regarding the System / Software & extended onsite support to the clients included maintenance of software & Applications
Supporting backup/ recovery and Disk / Storage Area Network (SAN) administration on the VMware Server
Following and implementing policies and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets
Supported with automation team to implement access related use cases successfully.
Engaging in developing, changing and deleting user accounts as per requests in accordance with privacy, security, and regulatory best practices
Education
Bachelor of Science - Computer Science
Raveshaw University
Cuttack 07.2016 - 04.2019
Skills
- Service Now
- LDAP
- Vmware Console
- ILO Console
- ITIL 4
- RHEL6X & RHEL7X - Level 1
Timeline
Linux Administration
Wipro
07.2019 - Current
Bachelor of Science - Computer Science
Raveshaw University
07.2016 - 04.2019