Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
MADHUSREE GHOSH

MADHUSREE GHOSH

Senior Software Engineer
Bangalore

Summary

Detail-oriented QA Engineer with over 4.6 years of experience in manual and automation testing within the retail domain. Expertise in designing automated test scripts using Selenium and JavaScript for web and mobile platforms ensures high-quality software delivery. Proficient in implementing test automation frameworks, utilizing version control systems, and managing CI/CD pipelines to enhance development efficiency. Proven track record of streamlining test processes leads to faster and more reliable deployments, contributing to overall project success.

Overview

6
6
years of professional experience
6
6
Certifications
5
5
Languages

Work History

Senior Software Engineer

Alshaya Group
08.2024 - 09.2025
  • Description: Working as a Senior Software Engineer in manual testing and automation testing for Android and iOS.
  • Project Description: Working closely as a Senior Software Engineer in manual testing and automation testing in Alshaya's own eCommerce product, where we can see the self-checkout method for the customer experience side. If a customer buys any product from any store in the Meena region (Middle East country), then they can scan their product themselves and complete the transaction by selecting any payment method, such as a credit or debit card, QR code, Near Pay, Tamara, and AURA Loyalty.
  • Worked with the world-class brands: H&M, Charlotte Tilbury, Debenhams, Mothercare, Bath & Body, Starbucks, Primark, and many more by providing them with the eCommerce end-to-end solution. Experienced in database management systems for maintaining the database side with existing products and new products.
  • Analyzed business and functional requirements for retail modules (POS, inventory, and promotions).
  • Designed and executed manual test cases across web and mobile platforms.
  • Logged and tracked defects using JIRA, and collaborated with developers for resolution.
  • Participated in sprint planning and daily stand-up meetings.
  • Performed regression testing on major and minor releases.
  • Conducted end-to-end testing for order processing, returns, and stock updates.
  • Achievements:
  • Reduced defect leakage by 30% through early-stage test planning.
  • Played a key role in the successful rollout of the [Retail App/Product] across 100+ stores.
  • Retail Checkout Automation Suite:
  • Tools: Selenium WebDriver, Java, TestNG, Maven, and Jenkins.
  • Developed an end-to-end automation test suite for the checkout process, including login, cart, payment, and order confirmation modules.
  • Improved test efficiency by 40% by integrating automated test runs into the CI/CD pipeline.
  • Enhanced software functionality by identifying and resolving complex technical issues.
  • Mentored junior developers, fostering professional growth and enhancing team productivity.
  • Developed new features based on feedback from stakeholders, resulting in increased customer satisfaction levels across multiple projects.
  • Maximized user experience by incorporating intuitive navigation and responsive design elements in the application.

Senior QA Engineer

Photon
03.2024 - 08.2024
  • Analyzed business and functional requirements for retail modules (POS, inventory, promotions).
  • Collaborated closely with developers to identify, reproduce, and resolve software bugs.
  • Supported successful product launches by coordinating end-to-end testing efforts from planning through execution phases.
  • Improved product quality by meticulously designing and executing test plans for software applications.
  • Designed and executed manual test cases across web and mobile platforms.
  • Logged and tracked defects using JIRA, and collaborated with developers for resolution.
  • Performed regression testing on major and minor releases.
  • Conducted end-to-end testing for order processing, returns, and stock updates.
  • API testing end-to-end.
  • Mentored junior QA engineers, fostering a culture of continuous learning and professional growth.
  • Optimized test automation frameworks to increase the speed and accuracy of testing efforts.

Senior QA Engineer

Digital Innovation PVT LTD
09.2022 - 01.2024
  • Test Point of Sale (POS) systems across different store environments, including scenarios like scanning items, processing payments, returns, and discounts.
  • Perform end-to-end testing of e-commerce websites, including product search, filtering, cart management, checkout, and order confirmation.
  • Validate inventory management workflows, including stock-in, stock-out, replenishment, and stock adjustments.
  • Test promotions, loyalty programs, gift cards, and discount application logic.
  • Validate integrations between online orders and store systems, including order fulfillment, shipment, and tracking.
  • Perform cross-browser and mobile testing on web applications for responsive design and functionality.
  • Test backend database entries using SQL to ensure proper data capture and storage.
  • Work on omnichannel scenarios, e.g., buy online and pick up in-store (BOPIS), returns across channels, etc.
  • Execute test cases related to payment gateways, tax calculations, and fraud checks.
  • Managed offshore QA resources effectively in order to ensure seamless workflow integration within the team.
  • Streamlined defect reporting processes to facilitate prompt resolutions and minimize disruption to project timelines.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Supported successful product launches by coordinating end-to-end testing efforts from planning through execution phases.

Software QA Engineer

Digital Aptech Pvt. Ltd.
11.2021 - 01.2022
  • Roles and Responsibilities:
  • Review and analyze business requirements, user stories, and functional specifications for completeness and testability.
  • Design, write, and maintain detailed test cases, test scenarios, and test data.
  • Execute functional, integration, system, regression, smoke, and sanity testing.
  • Identify, document, and track bugs and defects using tools like JIRA, Bugzilla, or HP ALM.
  • Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Refactored legacy codebases for improved maintainability, paving the way for easier future updates.
  • Reduced system downtime by proactively addressing potential issues through regular maintenance activities.

Software QA Developer

Sysway Analytica Pvt. Ltd.
03.2021 - 11.2021
  • Roles and Responsibilities:
  • Review and analyze business requirements, user stories, and functional specifications for completeness and testability.
  • Design, write, and maintain detailed test cases, test scenarios, and test data.
  • Execute functional, integration, system, regression, smoke, and sanity testing.
  • Identify, document, and track bugs and defects using tools like JIRA, Bugzilla, or HP ALM.
  • Coordinate with developers, business analysts, and product owners to clarify requirements, and resolve issues.
  • Perform root cause analysis for defects, and suggest improvements in the process.
  • Presented key findings from QA activities at project review meetings, highlighting successes as well as potential areas for improvement.
  • Championed the adoption of new technologies within the QA team, enhancing overall capabilities in automated testing frameworks and toolsets.
  • Collaborated closely with developers during all phases of the SDLC, fostering a culture of continuous improvement in software quality.

Business Development Executive

Learnitude Technologies
03.2020 - 10.2020
  • Roles and Responsibilities:
  • Conducted comprehensive data analysis to interpret consumer behavior, market conditions, and trends. Prepared detailed reports that provided insights into market opportunities and investment levels.
  • Successfully managed international clients, ensuring clear and effective communication throughout the project lifecycle.
  • Actively communicated and gathered project requirements, translating client needs into actionable plans.
  • Handled comprehensive documentation, from project inception through to cost estimation, ensuring all aspects were meticulously documented and budgeted.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.

Education

B.Tech - Computer Science and Engineering

Guru Nanak Institute of Technology
Kolkata, WB

Higher Secondary School - Science

Beltala Girls High School

Secondary - General Studies

Sree Sarasa Ashram Valika Vidyalaya
Kolkata, India
04.2001 -

Skills

Automation Testing Skills:

Selenium WebDriver (Java/JavaScript)

API Automation with Postman / REST Assured

TestNG, JUnit

CI/CD using Jenkins

Version Control using Git

Automation Framework Design (POM, Hybrid, Data-Driven)

Script Maintenance & Optimization

Manual Testing Skills:

Test Case Design & Execution

Functional, Regression & Smoke Testing

Defect Tracking & Reporting

Test Scenario Creation

Test Plan Documentation

UAT Support

JIRA, Bugzilla, TestRail, HP ALM

MS Excel for test data management

SQL Basics for data validation

Selenium WebDriver, Postman, REST Assured, TestNG, JUnit

Git, GitHub, Jenkins (CI/CD Integration)

JIRA, Bugzilla, TestRail, HP ALM

MS Excel, SQL Basics for test data and validation

Point-of-Sale (POS) Systems

E-commerce & Mobile App Testing

Order Management Systems

Inventory & Stock Management

Loyalty Programs & Discounts

Analytical Thinking

Attention to Detail

Android and ios development

Continuous integration tools

UI and UX design

API integration

Unit testing

Amazon web services (AWS) integration

GraphQL apis

Certification

Automation Testing Certificate

Accomplishments

  • Ooredo Kuwait Project at Digital Innovation
  • Secured Gold Medal for extraordinary performance
  • 10/2023

Timeline

Senior Software Engineer

Alshaya Group
08.2024 - 09.2025

Senior QA Engineer

Photon
03.2024 - 08.2024

Senior QA Engineer

Digital Innovation PVT LTD
09.2022 - 01.2024

Software QA Engineer

Digital Aptech Pvt. Ltd.
11.2021 - 01.2022

Software QA Developer

Sysway Analytica Pvt. Ltd.
03.2021 - 11.2021

Business Development Executive

Learnitude Technologies
03.2020 - 10.2020

Secondary - General Studies

Sree Sarasa Ashram Valika Vidyalaya
04.2001 -

Higher Secondary School - Science

Beltala Girls High School

B.Tech - Computer Science and Engineering

Guru Nanak Institute of Technology
MADHUSREE GHOSHSenior Software Engineer