Madhusudan G
FIU Agent
Bangalore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Lead Associate
WNS Global Services Pvt Ltd
01.2022 - Current
- Execute review of customers profile and activity history to determine whether there is a reasonable and appropriate rationale for the identified transaction(s)
- Document concise and consistent risk-based rationale for alert/investigation conclusions in line with internal and regulatory requirements
- Handling the queue and assignment of the cases on priority basis, and make sure to all team members complete the cases within SLA breach
- Perform work within the established timeframes and meet standards for Quality Assurance and Key Performance Indicator benchmarks
- Assist in responding to queries/addressing escalations received from the various departments
- Prepare Suspicious Activity Report (SAR) for filing with regulator when applicable
- Understand and stay current on the red flags and industry trends related to AML.
- Skilled at working independently and collaboratively in a team environment.
Business Process analyst
Accenture solutions PvtLtd
12.2015 - 01.2022
- Performing a transaction monitoring and identify any red flag indicators
- Escalate the case to next level with proper identification details of red flag
- Verify the customer documents for the on-boarding
- Performing Sanction Screening for the Facebook customer
- Perform Due diligence for the Charity and Donor entities according to the country
- Investigate the Entities and individuals for the sanction check
- Identify the PEP and Negative media and escalate
- Deeply verify every transaction in various Platforms
- Prepare a salesforce and SAR for the money laundering activity
- Investigate each fraudulent activity with the available details
- Identify the business with the website and its type
- Perform level-2 investigation and decision making
- Perform mitigation for each entity and Individuals
- Providing training to the new Joiners
- Worked in the Quality Control team for a Sanctions & AML client
- Wherein my focus was to identify any process defects, submit process improvement ideas and provide constructive feedback to associates.
Catalog Quality Specialist / Quality Analyst
Flipkart Internet Pvt Ltd
10.2014 - 12.2015
- To ensure quality in products and to focus on identifying defects in the actual products produced
- Responsible for training and development of new hiring
- Excellent skills in data analysis, reporting and presenting unstructured information into meaningful results useful for management inferences
- Comfortable with Advance Excel functions
- Responsible for closure of the escalations raised by the Business Development team
- Conducting team meeting to improve the quality and process
- Involves auditing of the catalogue, giving feedback to the catalogue Quality team
- To find & eliminate sources of quality problems through tools & equipment so that customer's requirements are met
- Done Website QC and have contributed in fixing error out files.
Education
BE - Computer Science Engineering
Channabasaveshwara Institute of Technology
Gubbi 08.2009 - 05.2012
Skills
Employee Supervision
Staff Training
Mail handling
Cross-functional Team Coordination
Team building
Continuous Improvement
Adaptability
Personal Traits
- Positive attitude and self-confident.
- Determined and hard-working nature.
- Take initiative and work independently or as part of a group.
- Interested in solving Rubik's Cube and surfing.
Personal Information
- Date of Birth: 08/07/88
- Nationality: Indian
Disclaimer
I hereby declare that the above given information is correct to the best of my knowledge.
Timeline
Lead Associate
WNS Global Services Pvt Ltd
01.2022 - Current
Business Process analyst
Accenture solutions PvtLtd
12.2015 - 01.2022
Catalog Quality Specialist / Quality Analyst
Flipkart Internet Pvt Ltd
10.2014 - 12.2015
BE - Computer Science Engineering
Channabasaveshwara Institute of Technology
08.2009 - 05.2012