Madhusudan K R
Senior QA
Bangalore/Bengaluru
Summary
Results-driven Software Engineer with over 13 years of experience specializing in retail and core banking applications, EMV technologies, Charge-Back Test and API testing. Expertise includes comprehensive testing strategies, test case design, execution, and defect reporting, with strong proficiency in requirements traceability matrix (RTM) mapping. Proven ability to lead projects within an Agile sprint model, effectively utilizing JIRA and Confluence to promote seamless collaboration among teams. A disciplined approach to gathering requirements and translating specifications into high-quality software solutions consistently ensures exceptional results.
Overview
14
14
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Quality Assurance Engineer
Cognizant Technologies Solutions
Bengaluru
04.2026 - Current
- Working in Banking Domain - Strong knowledge on Cards and payment process.
- Having strong knowledge and experience in Scheme
Certifications like Visa, MasterCard and EFTPOS.
Worked on Test Simulator tools : Finsim, BP-SIM
Simulator, Mastercard Simulator for Authorization transactions and MCPS tool for settlement transactions . - AS2805 and ISO 8583 messaging: Thorough
understanding of Australian standard AS2805 and
International standard ISO8583 messaging used for
processing transactions - Mainframe Testing, SAP Basis ,TACL, API Testing, POS
Terminal and EMV certification testing. - Good Knowledge on Charge-back functionality /Dispute Test
- Produced thorough, accurate test documentation
including test plans and scripts,Test Completion Report.
Created plans and communicated deadlines to complete
projects on time. - Prioritised bugs through focused data collection and
analysis, driving continual innovation.
Wrote detailed test scenarios and cases, accurately
logging errors and defects in comprehensive test
reports. - Raised triaged and prioritised defects from in-house
testing, customer usage and live defects. - Carried out automated and manual test execution,
delivering relevant test coverage - Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Supported the successful launch of numerous product releases by coordinating QA efforts, including test planning, execution, and reporting.
- Conducted root cause analyses on critical defects, recommending improvements to prevent future occurrences.
- Enhanced team efficiency by leading daily stand-up meetings, coordinating tasks, and providing mentorship to junior QA engineers.
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Documented testing procedures for developers and future testing use.
- Kept scripts and test cases updated with current requirements.
Lead Quality Assurance Analyst
Fidelity Information Services (FIS) Global Solution Pv
Bengaluru
07.2023 - 04.2026
- Championed quality-first mindset among team members, leading by example through meticulous attention to detail in all work tasks.
- Identified and resolved critical issues, ensuring optimal functionality of applications before deployment.
- Collaborated with development teams to identify root causes of defects and implement effective solutions.
- Developed metrics-driven approach to track progress and evaluate the effectiveness of QA efforts.
- Optimised existing test scripts for better coverage and reduced redundancy in test cases.
- Trained junior QA analysts on best practices, fostering a culture of continuous improvement within the team.
- Mainframe Testing, SAP Basis ,TACL, API Testing, POS Terminal and EMV certification testing.
- Complete Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle with strong knowledge on JIRA tool.
- Worked in Banking Domain.
- Having strong knowledge and experience in Scheme Certifications like Visa, MasterCard and EFTPOS.
- Worked on Test Simulator tools??: Finsim, BP-SIM Simulator, Mastercard Simulator.
- Worked on Master Card prepaid simulator for batch clearing transaction process.
- Worked on API Test with Tools SoapUI and Postaman
- AS2805 and ISO 8583 messaging: Thorough understanding of Australian standard AS2805 and International standard ISO8583 messaging used for processing transactions
- Produced thorough, accurate test documentation including test plans and scripts,Test Completion Report.
- Prioritised bugs through focused data collection and analysis, driving continual innovation.
Senior Quality Assurance Engineer
Tata Consultancy Services
Bengaluru
10.2012 - 07.2023
- Having 10.8 years of experience in Software Testing including designing, developing and implementing test plans, test cases and test processes in the area of web based, Mainframe, POS terminals and POP Merchants using manual testing techniques and API tools.
- Mainframe Testing, SAP Basis ,TACL, API Testing, POS Terminal and EMV certification testing.
- Complete Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle with strong knowledge on JIRA tool.
- Worked in Banking Domain.
- Having strong knowledge and experience in Scheme Certifications like Visa, MasterCard and EFTPOS.
- Worked on Test Simulator tools??: Finsim, BP-SIM Simulator, Mastercard Simulator and Visa Simulator .
- Terminal Management System: In depth understanding of EFTPOS Terminal Management System employed by Commonwealth Bank to manage its fleet of terminals.
- Merchant Management: Good understanding of Bank's process for the pricing, onboarding, initializing, maintenance, retention and closure of Merchants.
- Validation of the on boarded Merchant with its downstream system.
- AS2805 and ISO 8583 messaging: Thorough understanding of Australian standard AS2805 and International standard ISO8583 messaging used for processing transactions
- Produced thorough, accurate test documentation including test plans and scripts,Test Completion Report.
- Created plans and communicated deadlines to complete projects on time.
- Prioritised bugs through focused data collection and analysis, driving continual innovation.
- Wrote detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports.
- Raised triaged and prioritised defects from in-house testing, customer usage and live defects.
- Maintained and created product knowledge documentation for use within the test team.
- Worked closely with various teams, checking and maintain high quality standards throughout software development lifecycle.
- Reported testing progress to line management, communicating effectively and escalating where appropriate.
- Collaborated with team members to achieve target results.
- Carried out automated and manual test execution, delivering relevant test coverage.
Education
B.Tech/B.E. - Electronics/Telecommunication
Malnad College of Engineering
Hassan09.2012
Class XII - Science
Boys Govt PU College
Karnataka04.2008
Class X - High School
SVM English Medium School Hassan
Karnataka03.2006
Skills
Software Testing
Test Lead
Functional Testing
Integration Testing
Web Application Testing
Manual Testing
End To End Testing
Mainframe Testing
Tandem
SAP Basis Testing
Payment Processing
Banking
Card Testing
Postman Api
Connex
Functional testing
Certification
ISTQB
Interests
Travelling, Hiking, Listening to Music, Playing games ,Sports
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Quality Assurance Engineer
Cognizant Technologies Solutions
04.2026 - Current
Lead Quality Assurance Analyst
Fidelity Information Services (FIS) Global Solution Pv
07.2023 - 04.2026
ISTQB
06-2023
Senior Quality Assurance Engineer
Tata Consultancy Services
10.2012 - 07.2023
B.Tech/B.E. - Electronics/Telecommunication
Malnad College of Engineering
Class XII - Science
Boys Govt PU College
Class X - High School
SVM English Medium School Hassan
SOCIAL LINKS
www.linkedin.com/in/ madhu-sudan-2392843b