Madhusudana Narasaiah

• Provide Leadership and direction to team and commit to their career development.
• Monitor internal HR systems and databases.
• Manage vendor relationships and contracts for HR-related services, including benefits administration, Learning, Mobility, and talent acquisition tools, help negotiate favorable terms and pricing to maximize value and minimize costs.
• Plan and manage projects to ensure effective and efficient execution in line with established processes and guidelines and guardrails of scope, timeline, budget and quality
• Monitor and analyze spend data to identify opportunities for cost savings and process improvements, collaborating with cross-functional teams to implement cost-saving initiatives and drive operational efficiency.
• Serve as the primary point of contact for HR-related vendors, resolving issues and escalations in a timely and professional manner, and ensuring compliance with contractual agreements and service level agreements (SLAs).
• Conduct regular reviews of vendor performance through key performance indicators (KPIs) and metrics, providing feedback and implementing improvement plans as needed to ensure high-quality service delivery.
• Collaborate with internal stakeholders, including HR, finance, procurement, and legal teams, to ensure alignment of HR and spend management strategies with organizational goals and objectives.

• Responsible for handling multiple programs & initiatives across employees' lifecycle at a business and sector level, with direct span of control covering 500+ employees
• Designed & rolled-out Freshers Engagement Program at unit level
• Responsible for handling Compensation Review process as a sector spoc- involved in coordination with unit spoc and ensuring alignment of guidelines and budget
• Responsible for handling quarterly & annual Performance Management process from governance standpoint, involving G&O setting, appraisal discussions, annual performance review & closure
• Responsible for handling Promotion Process as sector spoc
• Proposed and proactively implemented financial/ monetary and non-monetary intervention plans by analyzing skills, career interests and internal incumbent data, to reduce attrition across various accounts
• Responsible for bonus payout process at unit level
• Assisted Leadership team on decision making by performing compensation analysis, attrition review, talent @ risk, Compliance & engagement initiatives
• Enabled various retention measures that significantly reduced attrition

Landed support services

• Responsible for managing Work Permit and Business Visa process for UK and Ireland
• Assist in application process by collating and reviewing documents (for all new, extensions, transfers, and cancellations)

Employee Payables

• Consistently meeting the Service Level Agreements without comprising TAT & accuracy
• Handling (International & Domestic)/ International Assignee Claims / Event Claim / Non – Travel Claims
• Help implement CAPA

• Consistently meeting the Service Level Agreements without comprising TAT & accuracy
• Handling (International & Domestic)/ International Assignee Claims / Event Claim / Non – Travel Claims