Madhusudhana P G

• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Planned team-building exercises to increase employee performance and job satisfaction.
• Handling a 50 member team. Involving in appraisal, performance measurements
• Coordinating with the other stake holders for the better outputs
• Handling more than 5 vendors in the field logistics and taking ownership for the payments.

City Operations Manager owns end-to-end responsibility of managing the partners and residents, assigned right from bringing in more occupancy properties, providing them with best in-stay experience and retaining them for longer duration at the city level. SAM is also responsible for ensuring performance of the Owner Property Managers and Property services by managing day-to-day compliance and taking care of sales.

➢ Exhibits thorough knowledge of supervisory duties, service techniques, and guest interactions.

➢ Handling ground team and driving sales on day to day basis.

➢ Ensure maintenance of proper cleanliness in all areas of bar and front office.

➢ Handling all the city operations like owner payouts, utility payouts and vendor payouts.

➢ Managed accounts payable, accounts receivable, and payroll.

➢ Counsel and discipline staff when necessary.

➢ Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

➢ Taking Care of vendor management for GRA and GRE.

➢ P&L for each property.

➢ Handling operations over 100+ properties in Tamilnadu state.

➢ Handling daily sales

➢ Vendor Management

➢ Exhibits thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

➢ Ensure maintenance of proper cleanliness in all areas of bar and front office.

➢ Managed accounts payable, accounts receivable, and payroll.

➢ Work closely with the chef and cooks to determine menu plans for special events or occasions.

➢ Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Taking care 5000 beds for three states and vendor management.

➢ Involved in Complete Transformation from scratch.

➢ Taking care of PO orders and vendor payouts.

➢ Assists in the training of front office employees

➢ Prepare the weekly schedule of employees

➢ Handling guest complains and follows them up to reduce future complains.

➢ Taking care of End to End operations and sales.

➢ Monitoring guest service.

➢ Taking care of supply ,transformation and sales.

➢ Assists in the training of front office employees

➢ Prepare the weekly schedule of employees

➢ Handles guest complains and follows them up to reduce future complains.

➢ Taking care of End to End operations and sales.

➢ Taking care of complete rent collection for 1000 beds.

• Developed and maintained system applications customized to suit daily needs of end-users.
• Reviewed code for accuracy and ran tests for quality assurance.
• Worked closely with clients to establish specifications and system designs.