Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Personal details
Disclaimer
Timeline
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Madhusudhanan Munusamy

Hyderabad

Summary

MBA graduate with 15 years of Professional experience in BPO, Finance Shared Services and Manufacturing Industries. Skilled in Procure to Pay (PTP) and Order to Cash (OTC): Supplier Management / Vendor Master | Invoice Processing | Payment Processing | Vendor Statement & Reconciliation | Travel and Expenses Processing | Cash Application and Collections.

Renowned for superior interpersonal, communication, and organizational skills, excelling in team management and client engagement, boosting efficiency and productivity.

Overview

15
15
years of professional experience

Work History

Assistant Manager - P2P operations

Cognizant Technologies Pvt Ltd
Hyderabad
08.2023 - Current
  • Managing Accounts Payable process (Vendor Master, Invoice Processing, and AP Resolution (Process Exceptions)).
  • Handling a team of 15 members, efficiently managing workload distribution, and task allocation.
  • Collaborated with clients to develop and refine Standard Operating Procedures (SOPs) for new activities, driving continuous improvement initiatives.
  • Monitored and enhanced process controls to boost operational efficiency and accuracy.
  • Process Improvement - Conduct team review sessions periodically and identify the areas of concern, and suggest improvement plan.
  • Preparing weekly/monthly governance and other KPI dashboards for the management and the client review.
  • Ensuring that the team is cross-trained with ready backups, where each team member is handling the end-to-end process.
  • Working on Vendor Creation, Modification, and Vendor Maintenance for US and Non-US Vendors.

Assistant Manager - Accounts Payable operations

Genpact India Pvt Limited
Hyderabad
01.2021 - 08.2023
  • Handling of Invoice Processing (Logistics & Freight forwarding), Statement Reconciliation, and Exceptional handling (US, CA, and EMEA Accounting).
  • Review and process invoices, along with providing resolutions for the invoices, and releasing the invoices for payment. Resolve all vendor queries and requests coming via emails/tickets with the agreed SLA.
  • Invoice processing and matching, 3/2-way matching of invoices to open purchase orders/Contracts per SLA deadlines, and ensuring sufficient controls for multi-currency invoice processing.
  • Processing and accounting of PO and non-PO invoices, as per the Policy.
  • Ensure all intercompany expense invoices are properly coded, along with approvals, and processed.
  • Driving operational efficiency in GPS (Global Procurement Service) function through addressing vendors' discrepancies in terms of deliveries, overdue unpaid/disputed invoices, and service-related issues through close coordination with all concerned internal and external stakeholders.
  • Work allocation to team members and performing quality check for the assigned task.
  • Responsible for answering supplier queries on invoice payments, as well as reconciliation of supplier statements.
  • Preparing and maintaining daily, weekly, and monthly reports and dashboards within stipulated timelines.
  • Adhere to the internal compliance policy and guidance established by the management in their daily operational activities.
  • Perform daily internal audit to ensure all invoices/queries are handled as per the guidelines.

Team Lead

Wipro Technologies
Chennai
05.2012 - 01.2021
  • Managed Vendor Payments, Vendor Master, Travel & Expense invoice processing.
  • Managed the Accounts Receivable (AR) Cash Application and Collection process, streamlining the handling of incoming payments and improving cash flow efficiency.
  • Responsible for timely processing of AP invoices received from various clients in the specified turnaround time with a high level of accuracy.
  • Processing of PO and Non-PO invoices, Credit Notes, Debit Memo, and Down Payments.
  • Accurate processing and auditing of Travel and Expense reports, according to the company policy and procedures.
  • Identify the key steps in processing T&E expense reports for reimbursement in SAP Concur.
  • Investigation of open items and aged items, and ensure timely resolution and escalations of open items.
  • Respond to and assist with employee queries and escalations.
  • Accounts Payable, Accounts Receivable, and Travel & Expense.

Staff II

Nilkamal Limited
Pondicherry
12.2009 - 05.2012
  • Creating purchase requisitions, purchase orders, change orders in SAP.
  • Vendor setup - Process of establishing vendors in a vendor master file.
  • PO Expediting & Goods Receipt entry
  • Maintain store inventory, raising indents for critical stock.
  • Coordinate and manage the procurement of goods and services on behalf of internal customers.
  • GR/IR clearing (Goods Receipt / Invoice Receipt, and timely clearing for Vendor payments).
  • Placing order to suppliers, interacting with users, and supplier.
  • Ensure all invoices are adequately supported with the required documentation and authorized by the branch or department manager prior to payment.
  • Monitoring incoming materials supplied by vendors as per purchase order.
  • Procurement and Vendor Management

Education

MBA - Master of Business Administration

Pondicherry University
Puducherry
07-2009

BBA - Bachelor of Business Administration

Sri Aravindar Arts & Science College
09-2006

Skills

  • SAP
  • SAP Ariba supplier network
  • SAP Concur
  • Oracle
  • Basware
  • Omniflow

Languages

English & Tamil

Accomplishments

  • Green Belt Trained & tested - Genpact India
  • Successfully done with 3 Process transition (2 for onshore migration -P2P (Cognizant & Genpact) and 1 for Domestic -Procurement - Wipro Technologies)
  • Awarded with star of business award for the year 2023 Qtr-3 - Cognizant
  • 1 Bronze Award for operation excellence - Genpact India

Personal details

  • Date of Birth : 11th May 1986
  • Native Place : Villupuram, Tamilnadu
  • Marital status : Married
  • Passport : Yes, Valid till 2028

Disclaimer

I hereby declare that all the details provided by me are accurate and correct to the best of my knowledge.

Timeline

Assistant Manager - P2P operations

Cognizant Technologies Pvt Ltd
08.2023 - Current

Assistant Manager - Accounts Payable operations

Genpact India Pvt Limited
01.2021 - 08.2023

Team Lead

Wipro Technologies
05.2012 - 01.2021

Staff II

Nilkamal Limited
12.2009 - 05.2012

MBA - Master of Business Administration

Pondicherry University

BBA - Bachelor of Business Administration

Sri Aravindar Arts & Science College
Madhusudhanan Munusamy