Madilyn Brown
Kokomo
Summary
Professional with a proven track record at Galveston Auto & Truck Repair, excelling in customer service and office administration. Demonstrated ability to handle sensitive information discreetly and enhance customer satisfaction through efficient processes. Skilled in Quickbooks and adept in verbal communication, consistently maintaining confidentiality and organization.
Overview
3
3
years of professional experience
Work History
Secretary
Galveston Auto & Truck Repair
05.2022 - 07.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Food Service
The Freeze
04.2021 - 05.2022
- Maintained subordinate evaluations of food service workers based on performance standards as prescribed by job descriptions.
- Supported school events such as parent-teacher conferences or open houses by assisting with food service and presenting a welcoming presence.
- Enhanced customer satisfaction by implementing efficient food service processes and procedures.
Education
No Degree - Public Health
Indiana University Kokomo
Kokomo, IN05-2027
High School Diploma -
Lewis Cass Jr/Sr High School
Walton, IN05-2023
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- Document preparation
- Quickbooks
Timeline
Secretary
Galveston Auto & Truck Repair
05.2022 - 07.2024
Food Service
The Freeze
04.2021 - 05.2022
No Degree - Public Health
Indiana University Kokomo
High School Diploma -
Lewis Cass Jr/Sr High School
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