Summary
Overview
Work History
Education
Skills
Timeline
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Madison Cobb

Schererville

Summary

Dynamic and self-motivated professional with proven public speaking and problem-solving skills, honed as a Cougar Ambassador. Experienced in customer engagement and teamwork at Walmart, consistently delivering high-quality service and support. Adept at adapting to new technologies while maintaining brand awareness and reliability in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Cougar Ambassador

Tour Guide
03.2025 - 05.2025
  • Led engaging and informative campus tours for prospective students and families, highlighting key academic programs, student life, and campus resources.
  • Represented the university with professionalism and enthusiasm, serving as a knowledgeable and approachable point of contact.
  • Answered questions about admissions, campus culture, and personal student experiences to help visitors make informed decisions.
  • Collaborated with admissions staff and fellow tour guides to coordinate events, orientation sessions, and large group visits.
  • Strengthened public speaking, interpersonal communication, and leadership skills through regular presentations and guest interactions.

Walmart

Lisa Bertelsmann
09.2024 - 12.2024
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Accurately picked and packed customer online grocery orders while maintaining high standards of efficiency and product quality.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.

Natalie Nicole's Banana Pudding

Natalie Jackson
05.2023 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Prepared specialty banana pudding and handcrafted milkshakes according to company recipes and quality standards.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Science - Nursing

Southern Illinois University Edwardsville
Edwardsville, IL
05-2028

Skills

  • Customer engagement
  • Team management
  • Product knowledge
  • Brand awareness
  • Problem-solving
  • Public speaking
  • Teamwork and collaboration
  • Reliability

Timeline

Cougar Ambassador

Tour Guide
03.2025 - 05.2025

Walmart

Lisa Bertelsmann
09.2024 - 12.2024

Natalie Nicole's Banana Pudding

Natalie Jackson
05.2023 - 08.2023

Bachelor of Science - Nursing

Southern Illinois University Edwardsville

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Madison Cobb