Madison Cobb
Schererville
Summary
Dynamic and self-motivated professional with proven public speaking and problem-solving skills, honed as a Cougar Ambassador. Experienced in customer engagement and teamwork at Walmart, consistently delivering high-quality service and support. Adept at adapting to new technologies while maintaining brand awareness and reliability in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cougar Ambassador
Tour Guide
03.2025 - 05.2025
- Led engaging and informative campus tours for prospective students and families, highlighting key academic programs, student life, and campus resources.
- Represented the university with professionalism and enthusiasm, serving as a knowledgeable and approachable point of contact.
- Answered questions about admissions, campus culture, and personal student experiences to help visitors make informed decisions.
- Collaborated with admissions staff and fellow tour guides to coordinate events, orientation sessions, and large group visits.
- Strengthened public speaking, interpersonal communication, and leadership skills through regular presentations and guest interactions.
Walmart
Lisa Bertelsmann
09.2024 - 12.2024
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Accurately picked and packed customer online grocery orders while maintaining high standards of efficiency and product quality.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Natalie Nicole's Banana Pudding
Natalie Jackson
05.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Prepared specialty banana pudding and handcrafted milkshakes according to company recipes and quality standards.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Nursing
Southern Illinois University Edwardsville
Edwardsville, IL05-2028
Skills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Problem-solving
- Public speaking
- Teamwork and collaboration
- Reliability
Timeline
Cougar Ambassador
Tour Guide
03.2025 - 05.2025
Walmart
Lisa Bertelsmann
09.2024 - 12.2024
Natalie Nicole's Banana Pudding
Natalie Jackson
05.2023 - 08.2023
Bachelor of Science - Nursing
Southern Illinois University Edwardsville