Madison Contreras
Indianapolis
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Construction Worker
YouthBuild
Indianapolis
01.2025 - 08.2025
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Gained independent working skills and guided and mentored less experienced team members.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Engaged in certification studies to enhance skills and knowledge in construction practices.
- Supported training sessions for new workers on tool usage and safety practices.
- Participated in community service initiatives through YouthBuild construction projects.
- I studied and took multiple courses to graduate, get my NCCER.
Cook
Highland Golf & Country Club
Indianapolis
01.2024 - 06.2024
- Prepared and cooked a variety of dishes for club members and events.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Maintained cleanliness and organization of kitchen equipment and work areas.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Kitchen Staff Member
Panera Bread
Indianapolis
06.2023 - 12.2023
- Operated kitchen equipment safely while adhering to health regulations and protocols.
- Handled customer orders accurately, providing friendly service during peak hours.
- Unloaded food and supplies from delivery trucks to appropriate storage locations.
- Responded promptly to customer complaints regarding food quality or service issues.
- Facilitated efficient communication between kitchen staff and front-of-house teams.
Cook/Cashier
Wendys Fast Food
Indianapolis
09.2021 - 05.2023
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new employees on cooking techniques and proper kitchen procedures.
- Followed established procedures and requirements for safe food handling, storage and service.
Grocery Picker
Krogers Grocery Store
Indianapolis
01.2020 - 12.2020
- Packaged customer orders accurately and efficiently for delivery.
- Examined and inspected containers, materials or products to meet quality specifications.
- Obtained, moved and sorted products and materials.
- Pack grocery items accurately for customer orders.
Education
Basic
Franklin Central High School
Indianapolis, INSkills
- Time management
- Team collaboration
- Customer service
- Effective communication
- Multitasking and organization
Certification
NCCER
Timeline
Construction Worker
YouthBuild
01.2025 - 08.2025
Cook
Highland Golf & Country Club
01.2024 - 06.2024
Kitchen Staff Member
Panera Bread
06.2023 - 12.2023
Cook/Cashier
Wendys Fast Food
09.2021 - 05.2023
Grocery Picker
Krogers Grocery Store
01.2020 - 12.2020
Basic
Franklin Central High School