Madisyn Covington
Indianapolis
Summary
Dynamic professional with a proven track record at Chicago's Pizza, excelling in superior customer service and complex problem-solving. Demonstrated leadership in high-pressure situations, effectively resolving customer issues and leading team efforts. Skilled in customer service analysis and time management, ensuring high-quality service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Customer Service
Chicago's Pizza
03.2022 - Current
- Utilized exceptional customer service skills throughout lash consultations and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Provided exceptional customer service by promptly resolving issues and complaints.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
New Palestine High School
4485 S Victory Dr, New Palestine, IN 4616305-2024
Associate of Science - General Studies
Vincennes University
Vincennes, IN05-2024
Bachelor of Science - Exercise Science
Indiana University, Bloomington
Bloomington, IN12-2026
Skills
- Superior customer service
- Customer service analysis
- Team leadership
- Decision-making
- Time management
- Public health advocacy
- Complex Problem-solving
Accomplishments
- Competed as a college-level wrestler, demonstrating discipline and perseverance.
- Achieved medals and tournament placements in wrestling.
- Developed strong teamwork, leadership, and strategic problem-solving skills.
- Completed coursework in highly demanding classes.
- Strong problem-solving and adaptability skills from balancing college, work, and athletics.
- Passionate about continuous learning, interested in reading and hands-on skill development.
Timeline
Customer Service
Chicago's Pizza
03.2022 - Current
High School Diploma -
New Palestine High School
Associate of Science - General Studies
Vincennes University
Bachelor of Science - Exercise Science
Indiana University, Bloomington
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