Madula T

Dedicated and seasoned professional with over 10.5 years of experience in Project management, Product management, and Business analysis. Demonstrated success in leading cross-functional teams to deliver projects on time, within scope, and within budget. Meticulous attention to detail and unwavering commitment to delivering high-quality results. Skilled communicator able to engage stakeholders at all levels and adapt to evolving project requirements. Passionate about driving process improvements and fostering a collaborative work environment.

• Overall 10.5 years of experience in Project Management & Business Analysis in Software Industry
• Areas Worked - Project Management (Agile, Hybrid, Waterfall), Client Management, Team Management, Sprint Planning, Sprint Grooming, Sprint Review, Sprint Retrospective, Product Management, Change Management, Risk Management, Schedule and Budget Management, Reports Management, Escalation Handling, Requirement Gathering, Analysis and Documentation
• Documentation - Project Plan and Estimations, Proposals, Periodic Project Reports (Weekly/Monthly/Yearly), Kickoff, Review and Closure Documents, Functional Specification Documents, Business Requirement Documents and User Story Documentations
• Project Management Tools - Jira, Zoho Projects, Zoho Sprints, Pivotal Tracker, Asana, Trello

• Received Fostering Collaboration to Increase Revenue & EBITDA Award at Quess GTS for Q1 2024 for exceptional client handling, commitment and earning impeccable client feedback
• Received Live Wire Award at HCL Technologies for excellent performance during the second quarter of 2012
• Received the best customer satisfaction rating of 4.8 out of 5 for the Project - Community Forum Development for a Beverage Company
• Maintained 99% adherence to all committed delivery timelines for the Project - Business Strategy Application Development for a Value Management Company
• Instrumental in convincing client and bringing in a revenue of $1.2M dollars through the project - Hiring Platform Design and Development for a Staffing Agency
• Was instrumental in implementing Project Management Tool (Jira) in my projects and improving the overall project tracking and efficiency by 80%
• Played a key role as PM ISO SPOC in implementing ISO standards for Project Management Team
• Received regular Appreciations for Project Reports, Requirement Analysis, Query Handling, Client Communications and Project Delivery
• Best Outgoing Student Award for my overall performance during 2008-2010 in PSG Institute of Management
• Proficiency Holder for the academic year 2008-2009 in PSG Institute of Management
• University Rank Holder in UG – secured 25th rank in Anna University for B.Tech Biotechnology

• Successfully managed multiple projects, prioritizing tasks and meeting deadlines.
• Developed and maintained detailed project plans, adjusting resources and schedules to meet objectives.
• Monitored project progress and performance, ensuring quality and safety without compromising deadlines.
• Managed scope creep, ensuring projects stayed aligned with initial goals and budgets.
• Handled change requests, assessing impacts on scope, timeline, and resources.
• Streamlined project processes to improve delivery timelines and reduce costs.
• Maintained accurate and up-to-date project documentation, ensuring transparency.
• Generated detailed reports on project status, budgets, and performance metrics for stakeholders.
• Reported regularly to managers on project budget, progress, and technical issues.
• Monitored and tracked project metrics, identifying areas for improvement.

• Handled projects in Waterfall, Agile, and Hybrid methodologies, successfully delivering projects under each methodology by adapting approaches based on project requirements and client needs.
• Implemented Agile practices to enhance team flexibility and adaptability.
• Diligently conducted sprint ceremonies (Sprint Planning, Sprint Grooming, Sprint Review, Sprint Retrospective) for continuous improvement and smoother iteration cycles.

• Identified potential risks and implemented mitigation strategies to minimize disruptions.
• Conducted Root Cause Analysis to identify issues and implement corrective actions for improved performance and future prevention.
• Led resolution of critical project issues, mitigating risks and preventing significant delays in project milestones.

• Established strong relationships with clients and stakeholders, providing regular updates.
• Addressed client concerns proactively, ensuring customer satisfaction throughout the project lifecycle.
• Maintained and handled end-to-end communication with clients and stakeholders, ensuring alignment and satisfaction.
• Involved in the pre-sales process, including preparing estimates, scoping projects, and contributing to proposals.

• Fostered effective communication and collaboration among cross-functional teams.
• Mentored junior team members, promoting professional growth and improved performance.
• Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
• Provided regular feedback, coaching, and training opportunities to enhance team performance.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

• Leveraged Business Analyst experience to gather, analyze, and document business requirements.
• Prepared Functional Specification Documents (FSDs) to outline system design and functional requirements.
• Prepared Business Requirement Documents (BRDs), ensuring alignment with stakeholders and business needs.
• Facilitated requirement elicitation sessions, fostering collaboration among diverse groups of stakeholders.
• Reviewed test plans and use cases to verify compliance with established business requirements.
• Documented project progress to fulfill project requirements and establish traceability.

• Conducted post-project evaluations to identify lessons learned and improve future performance.
• Promoted a culture of innovation, continuous improvement, and teamwork to achieve project success.
• Improved team productivity by establishing clear delivery timelines and milestones.
• Used data-driven analysis to optimize project performance and enhance productivity.
• Fostered a culture of continuous improvement, leading to improved delivery efficiency and client satisfaction.

• Contributed to preparing proposals and participated in the pre-sales process, providing solutions and estimating project timelines and costs.
• Prepared detailed project proposals, estimates, and scope documentation.
• Worked closely with clients during the proposal stage to ensure expectations and requirements were accurately captured.

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