Mae Kennedy
Elwood
Summary
Results-driven administrator known for improving operational efficiency and accuracy in invoice processing. Experienced in managing accounts receivable and payroll, aiming to leverage expertise to enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Administrator
J Thomas Mc Hugh
Fishers, IN
02.2022 - Current
- Managed office operations, ensuring efficient workflow and timely completion of tasks.
- Maintained accurate records using electronic filing systems and databases.
- Developed and implemented administrative procedures to improve operational efficiency.
- Streamlined invoice processing procedures, enhancing accuracy and reducing turnaround times.
- Managed accounts receivable processes, ensuring timely invoicing and collections.
- Streamlined payroll processing to ensure timely and accurate employee compensation.
Member Service Specialist
The Summit Club
Las Vegas, NV
12.2017 - 12.2021
- Provided exceptional customer service to enhance member satisfaction and retention.
- Resolved member inquiries promptly using advanced CRM tools and communication platforms.
- Collaborated with team members to streamline service procedures, improving overall efficiency.
- Trained new staff on club policies, enhancing knowledge and service quality across the team.
- Implemented feedback mechanisms to gather member insights, driving continuous improvement initiatives.
Education
Associate of Science - Business
Suffolk County Community College
Selden, NY06-2003
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Account reconciliation
- Invoice processing
- Payment scheduling
- Maintaining employee records
- Payroll processing
- HR support
Timeline
Administrator
J Thomas Mc Hugh
02.2022 - Current
Member Service Specialist
The Summit Club
12.2017 - 12.2021
Associate of Science - Business
Suffolk County Community College