Magesh Muralidharan

As an Area Facility Manager, I oversaw maintenance, safety, and operations of buildings within a specific region. I managed budgets, coordinated repairs, ensured regulatory compliance, and optimized space usage. My role aimed to create efficient, safe, and well-functioning facilities for occupants.

• Managed FM operations in line with strategy and service scope.
• Collaborated with stakeholders for efficient initiatives.
• Set store requirements to minimize costs, aligned with global standards.
• Oversaw FM plans, budgets, and KPIs for optimal performance.
• Ensured compliant service delivery and communicated developments.
• Monitored cost and quality performance, driving improvements.
• Trained and educated stakeholders on FM practices and quality.
• Contributed to innovations and shared best practices.
• Supported new stores and rebuilds, fostering operational excellence.

-
-
Collaborated with stakeholders for efficient initiatives. - Set store requirements to minimize costs, aligned with global standards. - Oversaw FM plans, budgets, and KPIs for optimal performance. - Ensured compliant service delivery and communicated developments. - Monitored cost and quality performance, driving improvements. - Trained and educated stakeholders on FM practices and quality. - Contributed to innovations and shared best practices. - Supported new stores and rebuilds, fostering operational excellence.

In my role as a Store Controller, I adeptly handled inventory management, tracking stock levels to guarantee product availability. Collaborating with the team, I optimized stock replenishment and conducted meticulous audits for accurate records. This strategic approach bolstered seamless store operations and heightened customer satisfaction.

Moreover, I efficiently managed cash handling and administrative responsibilities, even assuming the duties of the DM and VM during their absence. My dedication extended to aligning safety protocols with audit objectives, while also collaborating closely with the visual merchandiser. Over the course of a year, I successfully embraced department manager responsibilities, contributing to a well-rounded managerial skill set within the team.

I held the position of Shift Supervisor at Tata Starbucks. My role encompassed overseeing daily operations, guiding the team, ensuring excellent customer service, and maintaining high standards of cleanliness and efficiency. I managed shifts, resolved issues, and upheld company policies to create a smooth and pleasant experience for both customers and employees.

I served as a Shift Manager at Yum Brands' KFC. My responsibilities included supervising shifts, leading the team, maintaining service quality, and ensuring compliance with company standards. I managed operational aspects, resolved challenges, and contributed to a positive customer and employee experience.

I worked as an F&B (Food and Beverage) Executive. In this role, I was responsible for managing and coordinating various aspects of food and beverage services within the establishment. This included overseeing menus, ordering supplies, ensuring quality and presentation standards, managing staff, and maintaining customer satisfaction.

I successfully completed a six-month internship in the Food & Beverage Service department. During this time, I catered to guests at banquets, special events, and regular dining services. I took orders, addressed inquiries about menu items, prices, and options, and helped with setting up for banquets and special occasions. My internship provided hands-on experience in customer service and event coordination within the F&B industry.

I held the position of Restaurant Captain. My main responsibilities included overseeing the dining area, managing the waitstaff, ensuring excellent customer service, and maintaining the smooth flow of operations. I coordinated between the kitchen and front-of-house, handled guest inquiries, and worked to create a positive dining experience.

I served as a Food & Beverage Supervisor. My role involved overseeing the day-to-day operations of the F&B department, managing staff, ensuring quality service, coordinating events, and maintaining a high level of guest satisfaction. I played a pivotal role in maintaining standards and enhancing the overall dining experience.