Magesh Shanmugam
Office Admin/HR Coordinator/Customer Service Associate
Oakville,Canada
Summary
- An administrative professional with more than five years of experience who is dedicated and hardworking and who demonstrates excellent planning, prioritization, and communication skills.
- Successful coordinator of human resources with a background in handling various administrative support and general human resources duties.
- Dedicated account executive with a wealth of knowledge in QuickBooks, data entry, and working with clients and office staff.
- Dedicated customer service representative with more than 6 years of retail experience in hectic, collaborative settings.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Office Administrative /HR Coordinator
Kalvi Career Education Pvt. Ltd
India, TN
01.2022 - 03.2022
- Executing HR activities, including filing, scheduling of interviews, and calling the prospective candidates for interview
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Sourcing the best talent from diverse sources after identification of manpower requirements and conducting exit interviews with employees leaving the company
- Locating recruiting sources and establishing and managing the best recruitment process to support placement needs
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Guide administration activities, including office facilities, transport facilities, and human resource services.
- Create a process in an ATS tool like Keka.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Founder
SSR Food Products
India, TN
07.2017 - 12.2021
Administrative Assistant/HR Coordinator
Epicor Software Corporation
India, KA
08.2016 - 08.2017
- Providing administrative assistance to the HR division in setting up employee training. supporting with office tasks
- Compiling, organizing, and updating personnel records and documentation in the HRS system. Maintaining HR Databases
- Answer employees' inquiries and provide requested information on a timely basis. Coordinate and maintain calendar activities.
- Help coordinate and manage orientation, onboarding, and training programs for new employees. Post job ads on career pages and process resumes.
- Providing relevant employee information to the payroll department Creating user IDs for the HRIS system. Tracking probation milestone dates.
- Providing necessary information and responding to telephone calls. Create reports for senior management.
Administrative Assistant / Coordinator
Crescent Scientific Pvt. Ltd
India, KA
05.2014 - 09.2015
- Handled all administrative tasks, such as transport, housekeeping, office maintenance, and office stationery records in a variety of formats.
- Handled customer orders received by phone, fax, EDI, and mail to ensure that they were delivered accurately and on time.
- Monitoring and managing operational activities, as well as QA and audit procedures, helped with the creation of monthly financial statements.
- Review employee expense reports and submit them for signatures, as well as create and submit invoices based on the terms and timetables for accounts receivable.
- Providing journal entries and completing accrual-basis accounting
- Following the sale, we contacted customers by phone and email to follow up on their satisfaction, address any technical or service issues, and quickly fix any issues.
- They conducted onboarding to help new hires adjust to the administrative and performance aspects of their jobs.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Administrative Assistant/HR Coordinator
FIITJEE Ltd
India, TN
07.2011 - 09.2013
- Managed relational database to store information for reference, reporting and analysis.
- I followed up immediately when prospects reached out to quickly resolve concerns.
- Delivered top-notch administrative support to the office staff, promoting excellence in office operations.
- Created and updated records and files to maintain document compliance.
- Delivered friendly assistance with new hires throughout the interviewing and hiring process.
- Supported coordination of benefit open enrollment activities and processes.
- Leveraged accounting software to manage expenses and keep track of finances.
- Collaborated with curriculum coordinator on annual updates of staff handbook.
Administrative Assistant/HR Coordinator
RG Exports
India, TN
10.2008 - 06.2010
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated and booked airfare, hotels, and ground transportation and prepared an itinerary to facilitate successful trips.
- Prepared presentations, materials, and documentation for use by executives in meetings and engagements.
- Organized and updated schedules for executives.
- Scheduled appointments and handled calendars for senior leadership.
- Offered assistance, collaboration, and clerical support to auditors throughout the entire review process.
- Processed travel expenses and reimbursements for the executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Entered personnel and subcontractor data into central database.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
Education
MBA - Finance & System
VLB Engg & Tech
India 09.2006 - 06.2008
B.Com - Commerce
Bharathiyar University
India 06.2003 - 06.2006
Skills
Office Administrative Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never let yesterday use up too much of today.
Will Rogers
Timeline
Office Administrative /HR Coordinator
Kalvi Career Education Pvt. Ltd
01.2022 - 03.2022
Founder
SSR Food Products
07.2017 - 12.2021
Administrative Assistant/HR Coordinator
Epicor Software Corporation
08.2016 - 08.2017
Administrative Assistant / Coordinator
Crescent Scientific Pvt. Ltd
05.2014 - 09.2015
Administrative Assistant/HR Coordinator
FIITJEE Ltd
07.2011 - 09.2013
Administrative Assistant/HR Coordinator
RG Exports
10.2008 - 06.2010
MBA - Finance & System
VLB Engg & Tech
09.2006 - 06.2008
B.Com - Commerce
Bharathiyar University
06.2003 - 06.2006
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