Office Admin/HR Coordinator/Customer Service Associate
Oakville,Canada
Summary
An administrative professional with more than five years of experience who is dedicated and hardworking and who demonstrates excellent planning, prioritization, and communication skills.
Successful coordinator of human resources with a background in handling various administrative support and general human resources duties.
Dedicated account executive with a wealth of knowledge in QuickBooks, data entry, and working with clients and office staff.
Dedicated customer service representative with more than 6 years of retail experience in hectic, collaborative settings.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Office Administrative /HR Coordinator
Kalvi Career Education Pvt. Ltd
India, TN
01.2022 - 03.2022
Executing HR activities, including filing, scheduling of interviews, and calling the prospective candidates for interview
Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Sourcing the best talent from diverse sources after identification of manpower requirements and conducting exit interviews with employees leaving the company
Locating recruiting sources and establishing and managing the best recruitment process to support placement needs
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Guide administration activities, including office facilities, transport facilities, and human resource services.
Create a process in an ATS tool like Keka.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Founder
SSR Food Products
India, TN
07.2017 - 12.2021
Administrative Assistant/HR Coordinator
Epicor Software Corporation
India, KA
08.2016 - 08.2017
Providing administrative assistance to the HR division in setting up employee training. supporting with office tasks
Compiling, organizing, and updating personnel records and documentation in the HRS system. Maintaining HR Databases
Answer employees' inquiries and provide requested information on a timely basis. Coordinate and maintain calendar activities.
Help coordinate and manage orientation, onboarding, and training programs for new employees. Post job ads on career pages and process resumes.
Providing relevant employee information to the payroll department Creating user IDs for the HRIS system. Tracking probation milestone dates.
Providing necessary information and responding to telephone calls. Create reports for senior management.
Administrative Assistant / Coordinator
Crescent Scientific Pvt. Ltd
India, KA
05.2014 - 09.2015
Handled all administrative tasks, such as transport, housekeeping, office maintenance, and office stationery records in a variety of formats.
Handled customer orders received by phone, fax, EDI, and mail to ensure that they were delivered accurately and on time.
Monitoring and managing operational activities, as well as QA and audit procedures, helped with the creation of monthly financial statements.
Review employee expense reports and submit them for signatures, as well as create and submit invoices based on the terms and timetables for accounts receivable.
Providing journal entries and completing accrual-basis accounting
Following the sale, we contacted customers by phone and email to follow up on their satisfaction, address any technical or service issues, and quickly fix any issues.
They conducted onboarding to help new hires adjust to the administrative and performance aspects of their jobs.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Administrative Assistant/HR Coordinator
FIITJEE Ltd
India, TN
07.2011 - 09.2013
Managed relational database to store information for reference, reporting and analysis.
I followed up immediately when prospects reached out to quickly resolve concerns.
Delivered top-notch administrative support to the office staff, promoting excellence in office operations.
Created and updated records and files to maintain document compliance.
Delivered friendly assistance with new hires throughout the interviewing and hiring process.
Supported coordination of benefit open enrollment activities and processes.
Leveraged accounting software to manage expenses and keep track of finances.
Collaborated with curriculum coordinator on annual updates of staff handbook.
Administrative Assistant/HR Coordinator
RG Exports
India, TN
10.2008 - 06.2010
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Coordinated and booked airfare, hotels, and ground transportation and prepared an itinerary to facilitate successful trips.
Prepared presentations, materials, and documentation for use by executives in meetings and engagements.
Organized and updated schedules for executives.
Scheduled appointments and handled calendars for senior leadership.
Offered assistance, collaboration, and clerical support to auditors throughout the entire review process.
Processed travel expenses and reimbursements for the executive team and senior management group.
Organized and coordinated conferences and monthly meetings.
Entered personnel and subcontractor data into central database.
Supported human resources staff with new hire orientations and monthly departmental meetings.
Education
MBA - Finance & System
VLB Engg & Tech
India
09.2006 - 06.2008
B.Com - Commerce
Bharathiyar University
India
06.2003 - 06.2006
Skills
Office Administrative Assistant
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never let yesterday use up too much of today.
Will Rogers
Timeline
Office Administrative /HR Coordinator
Kalvi Career Education Pvt. Ltd
01.2022 - 03.2022
Founder
SSR Food Products
07.2017 - 12.2021
Administrative Assistant/HR Coordinator
Epicor Software Corporation
08.2016 - 08.2017
Administrative Assistant / Coordinator
Crescent Scientific Pvt. Ltd
05.2014 - 09.2015
Administrative Assistant/HR Coordinator
FIITJEE Ltd
07.2011 - 09.2013
Administrative Assistant/HR Coordinator
RG Exports
10.2008 - 06.2010
MBA - Finance & System
VLB Engg & Tech
09.2006 - 06.2008
B.Com - Commerce
Bharathiyar University
06.2003 - 06.2006
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