Intern
EPIIC SKILL TECH PRIVATE LIMITED
CHENNAI
02.2023 - 02.2023
- Helped maintain applicant tracking systems and recruiting metrics.
- Organized information from multiple sources into accessible formats for easy retrieval.
- Proofread documents before submitting them for review.
- Follow-up with customers via phone or e-mail regarding service experience for customer retention reporting.
- Generated new sales opportunities through direct telephone selling.
- Translated for phone representatives when non-English speaking callers came on line.
- Managed multiple tasks simultaneously while maintaining focus on each individual caller.
- Followed up with customers via telephone or email regarding their inquiries or orders placed over the phone.
- Developed customer relationships through active listening, understanding their needs, and providing appropriate solutions.
