Maggie Philips
Valparaiso
Summary
Dedicated customer service professional with expertise in managing transactions and client education. Proven ability to solve problems, collaborate with teams, and maintain attention to detail.
Overview
12
12
years of professional experience
Work History
Election Poll Worker
Porter County
Valparaiso
11.2022 - Current
- Verified voter identification and eligibility at polling locations.
- Monitored compliance with election laws and regulations to uphold electoral integrity throughout shifts.
- Set up and maintained polling equipment and voting stations to ensure smooth voting process.
- Participated in post-election activities, facilitating equipment breakdown and accurate reporting.
Customer Service Clerk
Philips Ace Hardware
Valparaiso
05.2025 - 08.2026
- Responded to customer questions about products and services.
- Processed cash transactions while ensuring accurate register balances.
- Filled propane tanks for customers quickly and safely.
- Managed inventory orders to ensure optimal stock levels.
Universal Banker
Teachers Credit Union
Valparaiso
09.2014 - 02.2020
- Processed loan applications and conducted credit checks, ensuring timely access to funds for eligible members.
- Educated clients on financial products and services, increasing awareness and utilization of available offerings.
- Assisted members with account inquiries and transactions, enhancing overall member satisfaction.
- Supervised daily cash handling and balancing for branch operations.
- Trained and mentored team members on customer service best practices.
- Conducted audits of cash drawers to identify discrepancies.
Education
Special Education Major
Ball State University
Muncie, INSkills
- Customer service
- Time management
- Attention to detail
- Election compliance
- Problem solving
- Microsoft office
Timeline
Customer Service Clerk
Philips Ace Hardware
05.2025 - 08.2026
Election Poll Worker
Porter County
11.2022 - Current
Universal Banker
Teachers Credit Union
09.2014 - 02.2020
Special Education Major
Ball State University