English
MAHADEV SIDHARTH
Cluster Manager (Arvind Lifestyle Brands Division)
Flat No A102 Aparna Sarovar Nallagandla Serilingampally Hyderabad,Telangana
Summary
Results-oriented business leader with more than 6 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
4
4
Languages
1
1
Certification
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Cluster Manager
GAP & AEROPOSTALE (National Chains)
Pan India
2020.04 - Current
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Increased sales through effectively training employees, closely monitoring regional and local markets and managing inventories.
- Devised sales strategies to increase points Sale, space, consumer awareness, trial & conversion.
- Collaborated cross-functionally with HO, regional and other teams nationally.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Hired, supervised and coached 29 employees on sales strategies to optimize performance.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Model stocking for channel partners at brick level.
Cluster Manager
GAP KA & Aeropostale
Hyderabad , Telangana
2019.05 - 2020.03
- Communicated progress of monthly and quarterly initiatives to teams.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer needs.
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings.
- Investigated and integrated new strategies to expand business operations and grow customer base.
Cluster manager
Nautica & Gant
Hyderabad , Telangana
2017.11 - 2019.04
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Tracked employee attendance and punctuality, addressing recurring problems quickly to prevent long-term habits.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Drove year-over-year business growth while leading operations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Introduced new inventory management measures, effectively decreasing shrinkage over 8% within a quarter.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Increased regional market share 26% within 7 months.
- Engaged in product training, demonstrations, consumer awareness & branding initiatives.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Store Manager
Nautica
Hyderabad , Telangana
2016.07 - 2017.10
- Trained new employees on proper protocols and customer service standards.
- Improved sales process and tracking with implementation of new point of sale (POS) system(SAP implementation).
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Optimized store displays and appearance via strategic visual merchandising.
- Coordinated weekly meetings with store associates to communicate sales and customer service goals.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Brought in over Rs68 in revenue per square foot.
- Generated repeat business by developing and maintaining strong team of employees devoted to customer service.
- Submitted reports to senior management to aid in business decision-making and planning.
STORE MANAGER
TOMMY HILFIGER
Visakhapatnam & Vijayawaga
2014.01 - 2016.02
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Education
PGDM - Marketing Management
Narsee Monjee Institute Of Management
2019.04 - Current
Bachelors of Business Management - Business Administration And Management
GITAM Institute Of Management Visakhapatnam(Deemed To Be UNIVERSITY)
Visakhapatnam 2011.04 - 2014.03
Skills
Extensive personal network
undefinedAccomplishments
- Successfully rebuilt business by refocusing sales/marketing strategy on partner relationships post pandemic.
- Averaged 112% to plan
- Created, managed, and successfully executed product launch campaign.
- Collaborated with team of 62 in the development of Learning Wheel Project.
- Received "ARVIND SPOT LIGHT AWARD" for special contribution in Q1 FY19 - FY20.
- Awarded the TOP PERFORMER by CEO for delivering highest YOY growth in FY18 - FY19.
Languages
Hindi
Telegu
Oriya
Certification
Dale Carnegie - Train The Trainers
Interests
Soccer & Snooker
Singing & Listening to music
Cooking
Timeline
Cluster Manager
GAP & AEROPOSTALE (National Chains)
2020.04 - Current
Cluster Manager
GAP KA & Aeropostale
2019.05 - 2020.03
PGDM - Marketing Management
Narsee Monjee Institute Of Management
2019.04 - Current
Dale Carnegie - Train The Trainers
2018-01
Cluster manager
Nautica & Gant
2017.11 - 2019.04
Store Manager
Nautica
2016.07 - 2017.10
STORE MANAGER
TOMMY HILFIGER
2014.01 - 2016.02
Bachelors of Business Management - Business Administration And Management
GITAM Institute Of Management Visakhapatnam(Deemed To Be UNIVERSITY)
2011.04 - 2014.03