MAHADEVAN NAIR
Tindivanam
Summary
I am a dedicated and passionate individual with a background in retail and hospitality. My experiences have allowed me to develop strong customer service, sales, and branding skills. I thrive in dynamic environments and enjoy traveling, which has provided me the opportunity to work internationally. With a keen interest in engaging with diverse cultures, I continually seek to expand my knowledge and contribute effectively to my team's success.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Skechers
Chennai
07.2025 - Current
- Managed daily store operations and ensured smooth workflow among team members.
- Resolved customer inquiries and complaints with effective communication skills.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Manager
Reebok
02.2024 - 06.2025
- Company Overview: American footwear and clothing brand that is a part of Authentic Brands Group
- Assigned work and monitored performance of project personnel.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and trained new employees to meet job requirements.
Sales Associate
Puma
10.2022 - 02.2024
- Company Overview: Puma is a global brand known for its sportswear and lifestyle products
- Gained valuable experience in the retail and sales industry
- Upsold additional items based on customer interests and needs.
- Worked with fellow sales team members to achieve group targets.
- Attended weekly team meetings to review performance goals and objectives.
Intern
FIFA Arab Cup Qatar
01.2021 - 01.2021
- Company Overview: Involvement in one of the biggest sporting events held in Qatar
- Participated in the FIFA Arab Cup in Qatar
- Gained international experience during the peak of COVID
- Adapted to work in a critical environment
- Involvement in one of the biggest sporting events held in Qatar
Education
Bachelor of Arts & Science -
SRM University
05.2021
MBA - Marketing Management
Madras University
Chennai Skills
- Customer Service
- Branding
- Time management
- Self reliance
- Multi tasking
Hobbies and Interests
- Dancing, Enjoys dancing as a personal hobby.
- Travel, Passionate about travel, with Paris being a favorite city.
Languages
- English, Proficient
- Malayalam, Native
- Tamil, Advanced
- Hindi, Advanced
- French, Beginner
Strengths
- Customer Service, Exceptional customer service skills developed in retail and hospitality.
- Branding, Strong understanding of branding in the retail industry.
- Time management, Sales skills developed in a high-paced retail environment.
- Self reliance, Self work when it's necessary.
- Multi tasking, Simultaneously can organize.
Languages
English
Advanced
C1
Hindi
Beginner
A1
Tamil
Beginner
A1
Timeline
Assistant Store Manager
Skechers
07.2025 - Current
Manager
Reebok
02.2024 - 06.2025
Sales Associate
Puma
10.2022 - 02.2024
Intern
FIFA Arab Cup Qatar
01.2021 - 01.2021
Bachelor of Arts & Science -
SRM University
MBA - Marketing Management
Madras University