Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mahadeva Prasad K N

Mahadeva Prasad K N

Mysore

Summary

A result-oriented professional, worked as a Technology lead in Infosys Limited with 7.11 years of total work experience. Relevant experience in production support is 6.5 years in banking and Financial domain. 1.3 years of experience in DevOps Project as a Project lead. Working experience as System engineer and Technology Analyst in TCS. Proficient in handling high priority critical issues and providing application support for the projects in production.

Leadership skills, clear communication & collaboration skills, interest & ability to learn new technologies in short span of time.

Overview

8
8
years of professional experience

Work History

Technology Lead

Infosys Ltd
03.2023 - 10.2023
  • FGL Batch monitoring
  • To ensure stable application performance with growing data in the hub
  • Monitoring the job abends, analyzing and fixing the job abends based on analysis to ensure continuous batch process for application tasks without any intervention
  • Monitoring of the daily files for the regions NA, EMEA and APAC
  • Escalating the files delay to upstream teams and communicating it to downstream and starting the batch in control M using filezilla manually after receiving the files
  • Experience using Filezilla to connect with various environments including Production
  • Monitoring inbound and outbound file flow
  • Using SQL to verify the status of Accounting Journals are posted
  • Scheduling Control M Jobs as per the requirements
  • Hands on experience using Peoplesoft, monitoring and scheduling the process based on requirement
  • Monitoring the ServiceNow incidents and analysing for the solution and closure.

Technology Lead

Infosys Ltd
11.2021 - 02.2023
  • GS Maps – Functional models on-boarding
  • Graph database used to perform Functional flow monitoring of the business deliverables, along with integration of alerts, incidents, SLA tracking - Thus offering better visibility and transparency
  • We worked on leveraging the tools developed by our engg team & providing intelligent automation solution to clients focusing on aspects like cost reduction and Risk mitigation
  • Clients provide requirements via CSV files in the pre defined format
  • Conversion of CSV files to Terraform utility
  • Deploying the CSV utility tf zipped file to UAT
  • Deploying the utility zipped file to Production after client monitoring in uat and provide signoff.

IT Analyst

TCS
Bangalore
04.2018 - 10.2021
  • Foreign Exchange International Payments
  • Provided L3 Support to manage both Front end and Backend of the FXIP application
  • Analyzing high priority critical issues related to FXIP Application and debugging them as per the priority to achieve highest availability of application to customers
  • Resolving User reported transaction and on boarding issues
  • Experience in working with both clients and product delivery team directly from different markets like AU, SG, UK, US and NZ
  • Primary analysis was done through Unix and Oracle SQL tools
  • Monitored Front Office, Back Office, ControlM Jobs and live quotes as they were critical for transactions
  • Used Oracle SQL for insert, update delete operations on records of application tables
  • Also created multiple customized reports.

System Engineer

TCS
Bangalore
02.2016 - 03.2018
  • Mobile Operations Centre/Digital Payments
  • The main objective of this project is to support and enhance digital wallet payment systems like Apple Pay, Google pay, Samsung Pay etc
  • Worked with Apple,Google,Samsung support teams to resolve the issues
  • Used ServiceNow ,CAS HOD, CAS Splunk, Radar Portal
  • Provisioning and authorisation issues of each Card member wereresolved with at most priority
  • Primary analysis were done through CAS HOD tool
  • Monitored the Splunk Dashboards during launch of Digital wallets to new markets
  • Used ServiceNow as the main incident monitoring tool.

Education

Bachelor Of Engineering -

PES College of Engineering

Skills

  • Oracle SQL
  • Unix
  • ControlM Tool
  • Peoplesoft Tool
  • ServiceNow
  • Filezilla
  • Splunk Tool
  • CI/CD
  • GIT
  • IntelliJ
  • Deployment
  • Jira
  • Agile methodology
  • Scrum

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Technology Lead

Infosys Ltd
03.2023 - 10.2023

Technology Lead

Infosys Ltd
11.2021 - 02.2023

IT Analyst

TCS
04.2018 - 10.2021

System Engineer

TCS
02.2016 - 03.2018

Bachelor Of Engineering -

PES College of Engineering

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Mahadeva Prasad K N